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Windows 7: Wind 7 Home Pre 64 bit Internet Connection Problem

19 Dec 2012   #1
mglaze

Win 7 64 Bit
 
 
Wind 7 Home Pre 64 bit Internet Connection Problem

I have a friend that bought a new computer less than a year ago and the internet was working perfectly. One day the internet stopped. It says it can connect to her home network but not the internet.
I brought to work to see if it was her home access or the computer. Here at our office. It gets a IP and connects to the network but still no internet????? Please Help. It says it can't communicate with DNS servers...It was blank and I tried the basic google DNS and no luck....


My System SpecsSystem Spec
.

20 Dec 2012   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by mglaze View Post
I have a friend that bought a new computer less than a year ago and the internet was working perfectly. One day the internet stopped. It says it can connect to her home network but not the internet.
I brought to work to see if it was her home access or the computer. Here at our office. It gets a IP and connects to the network but still no internet????? Please Help. It says it can't communicate with DNS servers...It was blank and I tried the basic google DNS and no luck....
Does this machine have McAfee installed on it?

If not, which A/V software is it using?
My System SpecsSystem Spec
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 Wind 7 Home Pre 64 bit Internet Connection Problem




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