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"The Diagnostics Policy Service is not running" - No Internet Access
I hope I find you all well. This is my first post on this forum. I've first dug through all previous posts on this matter, have followed all instructions that seem to have worked for other people with the same issue but none have yet solved my problem.
Initially I had a problem when I tried to connect to my wireless network at home and got the message "Limited Internet Access" so I followed a few command prompts that I found on this forum which changed the "Limited Internet Access" message to "Connected" so I thought great, it's fixed but it's not.
My wifi connects fine and my wife's laptop connects fine to the internet(on which I am working now).
When I diagnose the problem i get the message "The Diagnostics Policy Service is not running" so I then click "try these repairs as an administrator". It runs a brief attempt to repair and then I get the message "The Diagnostics Policy Service is not running" with "Detected" to the right hand side of it and a yellow exclamation mark. I then have a further 2 options; "Close troubleshooter" or "Explore additional options" which i have tried and I don't get anything helpful.
I have ran a full windows system scan (which says there are no corrupt files found), I have ran all anti-virus and anti-malwares on my system in safe mode that find nothing.
I have uninstalled all network adaptors and re-installed them. I have attempted to restart the DPS via command prompt but got no joy.
So the situation I am in at the moment is that I have connection to my wifi but no internet access.
If I go into my "Wireless Network Connection Status" I can see that under "connection", It says:
IPv4 connectivity: No Internet access
IPv6 Connectivity: No Internet access
Media State: Enabled
SSID: ***********
I am wondering if these IPv whatevers (apologies that this area I don't know anything about) could have anything to do with my problem and if anyone knows how I can get this working again?
I'd very much appreciate it if anyone can help me out with this.
Thanks in advance and I await any pearls of solution.