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Windows 7: Internet not working


30 Dec 2012   #1

Windows 7 Professional 64bit
 
 
Internet not working

I have a Toshiba C660 running Windows 7 64 bit.

I can connect to the internet via an ethernet cable but when trying to connect to my wireless network through Wi-Fi it doesn't work. I can't see any other wireless networks so it's not an issue with my router.

Any ideas why it won't work?

Edit: I think it may be down to the wireless drivers.

I have found this website but I'm unsure from that list which driver to install.

Help please.

My System SpecsSystem Spec
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30 Dec 2012   #2

Windows 7 Ultimate x64
 
 

Try using Windows Update to check for some updates on most drivers and programs. Usually there are tons of updates for several different drivers.

You could try the Atheros driver for Windows 7 x64 here and post back with any results you get. If that doesn't work, then just uninstall the driver by going to Start -> (right click on Computer, select "Manage"). Then direct to "Device Manager". Search for your Network Adapters, and "Uninstall" your Wireless driver. Use an Ethernet connection to try and "Scan for hardware changes" and run another Windows Update task from Control Panel.
My System SpecsSystem Spec
31 Dec 2012   #3
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hello,

In addition...is the wireless switch turned on? Please follow the suggestions from this link.

Please post an update.
My System SpecsSystem Spec
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03 Jan 2013   #4

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by HiddenC View Post
Try using Windows Update to check for some updates on most drivers and programs. Usually there are tons of updates for several different drivers.

You could try the Atheros driver for Windows 7 x64 here and post back with any results you get. If that doesn't work, then just uninstall the driver by going to Start -> (right click on Computer, select "Manage"). Then direct to "Device Manager". Search for your Network Adapters, and "Uninstall" your Wireless driver. Use an Ethernet connection to try and "Scan for hardware changes" and run another Windows Update task from Control Panel.
I did what you said but Windows can't find any updates for my driver and checking for updates via control panel came up with no success. I now have no wireless driver

I don't know which one it is to install it again

Any ideas?

TOSHIBA Satellite Pro C660 PSC0RE-01J01MEN

So what I am saying is when I go to control panel - network and connections etc... It used to say Wireless Network Connection and I could enable/disable it.

The Wireless Network Connection does not show as I assume it is down to a lack of a wireless driver. I'm finding it hard to find a wireless driver for the above. I keep seeing LAN driver w/e that is.


Quote   Quote: Originally Posted by 2xg View Post
Hello,

In addition...is the wireless switch turned on? Please follow the suggestions from this link.

Please post an update.
The link you have given is for a different laptop and also the problem is I can't activate the Wi-Fi switch. I need to press FN + F8 but the function key combinations don't work at all.
My System SpecsSystem Spec
03 Jan 2013   #5

Windows 7 Ultimate x64
 
 

Scratch that.

Go into your device manger and see if anything appears for your wireless.

Quote:
If you do not know which Wireless LAN Adapter model is installed in your Notebook, please refer to the "How to identify the built-in wireless lan card and the installed driver version with the Toshiba PC Diagnostic Tool" or "How to identify an unknown device (e.g. Wireless LAN module)?" document from our Wireless LAN Knowledge Base.
How to identify the built-in wireless lan card and the installed driver version with the Toshiba PC diagnostic tool.


After you know which type you have in your system go here and get the dirvers.

https://aps.toshiba-tro.de/wlan/?page=downloads
My System SpecsSystem Spec
04 Jan 2013   #6

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by parman View Post
Scratch that.

Go into your device manger and see if anything appears for your wireless.

Quote:
If you do not know which Wireless LAN Adapter model is installed in your Notebook, please refer to the "How to identify the built-in wireless lan card and the installed driver version with the Toshiba PC Diagnostic Tool" or "How to identify an unknown device (e.g. Wireless LAN module)?" document from our Wireless LAN Knowledge Base.
How to identify the built-in wireless lan card and the installed driver version with the Toshiba PC diagnostic tool.


After you know which type you have in your system go here and get the dirvers.

https://aps.toshiba-tro.de/wlan/?page=downloads
Thanks for posting this.

I did what you said but it only displays the driver for my LAN connection.

As I have no wireless driver it doesn't display any information.

The info you provided is useful if you want to upgrade a driver but to do that I first need to install a driver.

I'm struggling to install the wireless driver.

Which do you think I need of the drivers in this list?

I'm trying to get my wireless connection back by installing a wireless driver for my laptop called TOSHIBA Satellite Pro C660 PSC0RE.

The link I provided i'm pretty sure matches my laptop make and model.
My System SpecsSystem Spec
04 Jan 2013   #7

Windows 7 Ultimate x64
 
 

You can check if your BIOS has any information on the wireless card installed.

From start menu you can run msinfo32 press enter. Then go into Components>Network>Adapter and see if there is anything in there.

But after looking at the site a little harder the only (WLAN) Drivers for Windows 7 was this one.

Broadcom Wireless LAN Driver Windows 7 (32/64) 5.60.48.35 Download

Unless you have a WiMax but I think you would know if you did.

You can also probably remove part of the back and access the Wlan adapter. I dont know exactly which area it is in though.

If the Broadcom doesnt work try this one.

Atheros Wireless LAN Adapter Windows 7 (32/64) 9.2.0.419.0 Download
My System SpecsSystem Spec
04 Jan 2013   #8

Windows 7 Ultimate 64 bit
 
 

How old is this laptop? From the Toshiba site the only drivers available are BIOS update....which is strange there are no other drivers....that is if this laptop was a UK laptop.

Download Windows 7 drivers:
My System SpecsSystem Spec
04 Jan 2013   #9

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by parman View Post
You can check if your BIOS has any information on the wireless card installed.

From start menu you can run msinfo32 press enter. Then go into Components>Network>Adapter and see if there is anything in there.

But after looking at the site a little harder the only (WLAN) Drivers for Windows 7 was this one.

Broadcom Wireless LAN Driver Windows 7 (32/64) 5.60.48.35 Download

Unless you have a WiMax but I think you would know if you did.

You can also probably remove part of the back and access the Wlan adapter. I dont know exactly which area it is in though.

If the Broadcom doesnt work try this one.

Atheros Wireless LAN Adapter Windows 7 (32/64) 9.2.0.419.0 Download
Thanks slowly getting there!

I now have "Wireless Network Connections" listed in control panel alongside my LAN connection.

However when running a diagnositic it says "Wireless Capability is turned off" on my laptop.

Confused, FN & F8 doesn't enable it like it should.
My System SpecsSystem Spec
04 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

[QUOTE=mangoh;2240499Confused, FN & F8 doesn't enable it like it should.[/QUOTE]
Did Fn&F8 ever work? Sure it's that key?

Do you have other special keys like FN&F7 are they working?
My System SpecsSystem Spec
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 Internet not working




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