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Windows 7: Wi-Fi turns off and laptop freezes with event ids 7034 and 4001

03 Jan 2013   #1
pfrodo

Windows 7 Home Premium 64 bits
 
 
Wi-Fi turns off and laptop freezes with event ids 7034 and 4001

Hi, I have a HP Pavillion dv6 6123cl with Windows 7 Home Premium. Since last week, it crashes randomly and the led that indicates whether wi-fi is on which is on F12 button turns red (wi-fi off) . It has happened surfing on the web (in Mozilla Firefox) watching youtube videos or playing games with wi-fi on. After the laptop freezes, I turned it off with the power button, turn it on and the wi-fi does not reconnect. Only if I turn it off and leave the laptop for say, half an hour and then turn it on, then wi-fi is able to connect.

I have been looking at event viewer near the time of the freezes and there's an error that indicates that a service called TrueServices stops with event id 7034. Also there is a warning that 'WLAN Autoconfig service has succesfully stopped' with event id 4001.

I am quite newbie with Windows 7. Can anybody provide me some guidance so as to solve this? Thank you!


My System SpecsSystem Spec
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05 Jan 2013   #2
pfrodo

Windows 7 Home Premium 64 bits
 
 

I still have the problem and I have not been able to solve it . I would appreciate any help!
My System SpecsSystem Spec
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 Wi-Fi turns off and laptop freezes with event ids 7034 and 4001




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