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Windows 7: internet does not work on laptop but works on other devices

09 Jan 2013   #1
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 
internet does not work on laptop but works on other devices

I am having an issue that has been an on and off problem for the past month. I currently am using a browser called torch which is a chrome style browser. But my main browser is firefox. Whenever firefox is open I cannot browse the web and when I try web pages do not load on any browser that I try to use, although I am able to use both ipads that are in the house and any applications/programs works fine with the internet. But ones I close firefox all other web browsers on my laptop work fine. What could potentially cause this and what other details could I include that would be more helpful to you guys thanks in advance I have already attempted to restart my modem several times.


My System SpecsSystem Spec
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09 Jan 2013   #2
Bertison

Windows 7 Home Premium 64 bit. (On both machines)
 
 

This may be a conflict between browsers, but first: have you updated Firefox recently? Or do you have it set to update automatically?

This might help, it's from FF Help pages:
Fix slowness, crashing, error messages and other problems | Firefox Help

Scroll down to "Fix problems connecting to Websites after updating Firefox."

Using the FF Help can give you great assistance. (Menu Bar, top left in FF, click "Help".)
My System SpecsSystem Spec
09 Jan 2013   #3
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

thanks guys ill have to try this when my computer shows signs of this issue again
My System SpecsSystem Spec
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09 Jan 2013   #4
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Bertison View Post
This may be a conflict between browsers, but first: have you updated Firefox recently? Or do you have it set to update automatically?

This might help, it's from FF Help pages:
Fix slowness, crashing, error messages and other problems | Firefox Help

Scroll down to "Fix problems connecting to Websites after updating Firefox."

Using the FF Help can give you great assistance. (Menu Bar, top left in FF, click "Help".)
I have it set up automatically but i recently reinstalled firefox so I believe I have the most updated version
My System SpecsSystem Spec
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 internet does not work on laptop but works on other devices




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