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Windows 7: My Asus laptop's WiFi doesn't work

21 Jan 2013   #11
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

The Op mentioned they tried the USB dongle in the first post, maybe it's time to break it out again.

Updating the routers firmware and the wireless drivers would be my first choices but I'd have to see the ipconfig/all from this machine as well.

Lots of updated stuff bios/drivers etc. at the Asus site for this laptop.
http://support.asus.com/download.asp...uage=en&m=K53E


My System SpecsSystem Spec
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21 Jan 2013   #12
joechuckny

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by ineedhelp View Post
Hi,

I have an Asus K53e-BBR7 laptop running Windows 7 Home Premium, 64 bit.
I've had it for 1.5 years. I didn't have trouble with the WiFi for a few months, but then it started acting up.
I of course factory reset many times, etc, and it didn't help.

There was a cycle: The built-in wasn't working so I put in the dongle. Then, after a while of using the dongle, the built-in WiFi took over/started working, and I could unplug. Anyway, this was a year ago. I took it to Best Buy and they apparently fixed it, but it acted up again the day after I got it, and then worked for a few months before I had trouble with it again.

My hard drive failed so I took it to another computer shop and got a new hard drive, and I think there might be something wrong with the drivers, even though I've installed/uninstalled, downloaded from website and updated, etc.

Now, here's what happens: When turn on my computer for the first time, or wake it up from sleep, the WiFi (built in) doesn't work, it can't connect to any networks. I have to turn off the WiFi antenna with Fn-F2, and then click troubleshoot where it says 'no connections are available' . It then goes through troubleshooting and and then has an option for "turn on wireless capability', I click on it and it turns on the antenna/wireless capability, and it works. This is consistent, I can always get it to work that way, though sometimes it takes more than 1 try.

Can you help me fix this? Thank you.
Did you try going into your network settings and Enable/Disable/Repair from there?

Control Panel -> All Control Panel Items -> Network and Sharing Center -> Change Adapter Settings

From there, you can enable and disable it (which always worked for me) and use the repair functions which sometimes work as well.

Hope this helps
My System SpecsSystem Spec
21 Jan 2013   #13
ineedhelp

Windows 7 64 bit
 
 
Here's Ipconfig /all, joechuckny

I did ipconfig all, chev65. I don't know how to interpret it. Capture and capture2. This was before joechuckny's advice.

Joechuckny, I disconnected and connected, and disabled and enabled. It is in one of it's working states right now, doubtless going to disconnect again, and I will have to use the dongle. Capture 3 is the picture of what happened right after i took out the usb wifi dongle after I had disabled and disconnected and connected.


Attached Thumbnails
My Asus laptop's WiFi doesn't work-capture.png   My Asus laptop's WiFi doesn't work-capture3.png  
Attached Images
My Asus laptop's WiFi doesn't work-capture2.png 
My System SpecsSystem Spec
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21 Jan 2013   #14
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by ineedhelp View Post
I did ipconfig all, chev65. I don't know how to interpret it. Capture and capture2. This was before joechuckny's advice.

Joechuckny, I disconnected and connected, and disabled and enabled. It is in one of it's working states right now, doubtless going to disconnect again, and I will have to use the dongle. Capture 3 is the picture of what happened right after i took out the usb wifi dongle after I had disabled and disconnected and connected.
There really isn't any reason to white out those addresses, none of them can be used to track your location. The WAN IP is the one you need to worry about but it doesn't show up in ipconfig.

You should first try going into Device Manager and find the Microsoft Virtual WiFi miniport adaptor under Network Adaptors, and right click to disable it. It appears to be enabled and connected for some reason, did you set up a hosted wireless network?

The reason I ask is because this Virtual adaptor has been known to cause connection problems on rare occasions.

Is the Belkin adaptor the USB wireless NIC device?

Is the problematic built in wireless NIC the Atheros AR 8151?

Have you tried installing the drivers and using the Intel wireless NIC which also appears as a wireless device in the ipconfig? This NIC may work better for you than then Atheros.

Have you tried updating the wireless NIC drivers "Both Intel and Atheros" from the Asus website that I posted earlier?

It takes quite a while to load that Asus page so stick with it and install those two drivers when you get there.
My System SpecsSystem Spec
21 Jan 2013   #15
ineedhelp

Windows 7 64 bit
 
 

Ok, I didn't do anything since someone told me to go to Network connections and disable it, and it started working. It seems to be working now, and I'm scared to touch anything because I might revert it, chev65. No doubt it will disconnect again soon and I can try your advice.
My System SpecsSystem Spec
21 Jan 2013   #16
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by ineedhelp View Post
Ok, I didn't do anything since someone told me to go to Network connections and disable it, and it started working. It seems to be working now, and I'm scared to touch anything because I might revert it, chev65. No doubt it will disconnect again soon and I can try your advice.
Good luck with that. Having to manually enable and disable the connection just to get it working isn't really a solution for me.

I'd also disable the Msoft Virtual WiFi miniport adaptor in Device Manger> Network Adaptors, as it appears to be active and could easily be the cause of the wireless won't connect on start up problem.

Although going to the Asus site and updating the drivers for your two onboard wireless NIC's would probably be the best course of action.

You should also turn off the power saving feature for this NIC by going into the Network and Sharing Center, then on the left choose "Change Adaptor Settings" find the active wireless connection, right click to properties then choose configure, then choose the Power Management tab, uncheck to save power and hit OK. This may be the source of your waking from sleep problem.

You have many more options to fix this problem for good should the need arise.
My System SpecsSystem Spec
18 Dec 2013   #17
jjane14

windows 7 home premium 64bit
 
 

Hi I read your post and its really similar to the problem I had. I got a new hard drive and my WiFi wouldn't work after that. I found a solution from this link I'm posting below.

"Network Controller" driver solution - YouTube

I see its been over a year so I'm not sure how much use this will be to you but I thought I'd just pass this solution on.
My System SpecsSystem Spec
18 Dec 2013   #18
jjane14

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by ineedhelp View Post
Ok, I didn't do anything since someone told me to go to Network connections and disable it, and it started working. It seems to be working now, and I'm scared to touch anything because I might revert it, chev65. No doubt it will disconnect again soon and I can try your advice.
Hi I read your post and its really similar to the problem I had. I got a new hard drive and my WiFi wouldn't work after that. I found a solution from this link I'm posting below.

"Network Controller" driver solution - YouTube

I see its been over a year so I'm not sure how much use this will be to you but I thought I'd just pass this solution on.
My System SpecsSystem Spec
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