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Windows 7: My Asus laptop's WiFi doesn't work

17 Jan 2013   #1
ineedhelp

Windows 7 64 bit
 
 
My Asus laptop's WiFi doesn't work

Hi,

I have an Asus K53e-BBR7 laptop running Windows 7 Home Premium, 64 bit.
I've had it for 1.5 years. I didn't have trouble with the WiFi for a few months, but then it started acting up.
I of course factory reset many times, etc, and it didn't help.

There was a cycle: The built-in wasn't working so I put in the dongle. Then, after a while of using the dongle, the built-in WiFi took over/started working, and I could unplug. Anyway, this was a year ago. I took it to Best Buy and they apparently fixed it, but it acted up again the day after I got it, and then worked for a few months before I had trouble with it again.

My hard drive failed so I took it to another computer shop and got a new hard drive, and I think there might be something wrong with the drivers, even though I've installed/uninstalled, downloaded from website and updated, etc.

Now, here's what happens: When turn on my computer for the first time, or wake it up from sleep, the WiFi (built in) doesn't work, it can't connect to any networks. I have to turn off the WiFi antenna with Fn-F2, and then click troubleshoot where it says 'no connections are available' . It then goes through troubleshooting and and then has an option for "turn on wireless capability', I click on it and it turns on the antenna/wireless capability, and it works. This is consistent, I can always get it to work that way, though sometimes it takes more than 1 try.

Can you help me fix this? Thank you.


My System SpecsSystem Spec
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17 Jan 2013   #2
gregrocker

 

Most tech enthusiasts would never run the corrupt factory preinstall with all of the bloatware that throttles Win7 native performance, but instead get the superior Clean Reinstall - Factory OEM Windows 7.

Follow the steps about putting your wireless driver in your backup so if it isn't provided by installer you can install it to connect to your netowrk and get online quickly.

Then if you stick with the tools and methods given in the tutorial only, you'll get and keep a perfect install for as long as you do.
My System SpecsSystem Spec
17 Jan 2013   #3
ineedhelp

Windows 7 64 bit
 
 

Are you saying I should factory reset or make a clean reinstall? That's what I did a few months ago, I have a clean reinstall, I used a Windows 7 disk that I burned right after I got the new hard drive, or rather, the people at that company did. I didn't use the OEM, that's not on my computer anymore.

I suppose I could try it again though, it would be a hassle to get everything back together though like drivers, and it still might not be fixed.
My System SpecsSystem Spec
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17 Jan 2013   #4
gregrocker

 

Compare the steps for getting and keeping a perfect Clean Reinstall - Factory OEM Windows 7 to see how close you came. If you weren't in the ballpark I'd do another and get it right this time. If you're still equating the grossly corrupt factory reset larded with sponsored bloatware and duplicate utilties with a Clean Reinstall then you're not getting the point.

Otherwise look in your Device Manager for any Devices in error (!) to install their driver from the Support Downloads webpage for your model PC or device. If WiFi has its driver, then click on connection icon in System Tray to see if it shows a network to connect to and do so. If not rightclick to Troubleshoot your connection.

If you can't get online with wireless plug in ethernet and connect that way to do all of your IMportant and Optional Windows Updates after enabling Automatically deliver drivers via Windows Update (Step 3).

Then work through these Troubleshooting Steps for Windows 7 to check the logs for repeat errors to resolve, utilize System Resources to solve problems, Generate A System health Report, establish a Clean Boot, test your hardware if necessary.
My System SpecsSystem Spec
17 Jan 2013   #5
w1dpc

windows 7 x64 pro sp1
 
 

i bought a new asus k53e bbr23 in oct, first thing i did was reformat and do a clean install of windows 7. had one BSOD after i added my external HD, outside of that not one glitch or crash
My System SpecsSystem Spec
17 Jan 2013   #6
ineedhelp

Windows 7 64 bit
 
 

Ok, I'm backing up everything now. It's just a hassle to do such, when it might not even fix the problem.
My System SpecsSystem Spec
17 Jan 2013   #7
gregrocker

 

It's not a hassle if you use it as the opportunity to get the one great Win7 Clean Reinstall of a lifetime. You'll get and keep a perfect install to the exact extent you stick with the tools and methods in the tutorial.

Then once it's setup and running perfectly save a Win7 backup image so you never have to reinstall again, just reimage your HD or its replacement in 20 minutes.

You can even transfer your perfect customized install to other PC's if you have a license for the same version using SysPrep to move HD/Image to another computer
My System SpecsSystem Spec
18 Jan 2013   #8
ineedhelp

Windows 7 64 bit
 
 

Ok, gregrocker.

I love you.
This has worked perfectly, I was a bit skeptical as I had done this before, but it everything seems to be working now. But let's see how this works over the long run. :/
My System SpecsSystem Spec
20 Jan 2013   #9
ineedhelp

Windows 7 64 bit
 
 

Nope. I am typing this as I am tethered to my smartphone. It worked for two days, then boom! Not working anymore. This time it's worse, bcause I can't get it to connect if I turn off the WiFi and press troubleshoot. Any help/advice? Don't tell me to do another Clean Reinstall, I've done 2.
My System SpecsSystem Spec
20 Jan 2013   #10
gregrocker

 

If you're sure you followed the steps closely - especially concerning drivers - in Clean Reinstall - Factory OEM Windows 7 then there's no reason to do it over.

Focus on the WiFi driver in Device Manager, run Update Driver, try another driver for the device from the PC or Adapter's Support Downloads webpage. Try it with the full adapter software package, and with only the drivers. You should have Updates set to Automatically deliver drivers via Windows Update (Step 3) if you followed the tutorial to get a perfect install.

If you cannot get the adapter to work it may have a short or be malfunctioning or dying. What I would do is find an inexpensive USB wireless dongle like the AirLink N nearly-flush model I have that works better than the built-in on my laptop. This cost me $8 free shipping on buy.com daily deals. It's the only spam email I read every day.
My System SpecsSystem Spec
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 My Asus laptop's WiFi doesn't work




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