Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Internet Connection ONLY works consistently when pinging

19 Jan 2013   #1
davman1971

Windows 7 Home Premium
 
 
Internet Connection ONLY works consistently when pinging

I have been with 3 mobile for around four months and experienced excellent broadband through their Huawei e586 MyFi device with just one half day of dodgy service in that period. However, that has all changed over the past week or so. Every single day, I get about 10 minutes usage before a yellow exclamation mark appears over the internet symbol and I am told that there is 'no internet access' through the 3Mobile connection. The MiFi still clearly states that it is seeing a connection. My other wireless connection through the router works fine although it is slow, which is why I got the 3mobile as my main one.



I logged a call and 3 checked the local coverage and told me that it was fine. They then remoted on to my PC, reset the settings for my browser(s) and cleared out the temp and prefetch directories. They also got me to re-set the device and added some further software to the unit. This appeared to speed up the connection, but on completing the call, ten minutes later the connection collapsed again.
I am running Windows 7 Home Professional, am trying to use the MiFi through a USB Cradle connection to the PC as I use it for home broadband and predominately use Firefox as my browser.
I have tried disabling Internet Protocol v6, have flushed the DNS and turned the Windows Firewall off along with my Bullguard Firewall and Virus Check to no avail.

I noted that around the time the problems started, I downloaded a whole heap of Windows updates, so also tried a System Restore. However, on trying to do this, I noted that the feature had been disabled (presumably by some update as I wouldn't have done it) and the last restore point available was October 2012; too long ago.

Foolishly, I then started to try to uninstall all of the updates manually, but soon realised that was not a great idea, so I re-installed all to ensure Windows is up to date on my PC. In total I think I have installed approximately 62 updates since the probles started.

Bizarrely, the connection stayed strong enough to download 480 MB without failing. In fact, I have noticed that continually pinging a website also seems to keep the connection alive.
Although they have not yet given up, I sense 3 are nearing the end of what they feel that they can do and it seems to me that there appear to be a lot of similar issues being logged in these forums, so it looks like a Windows 7 problem to me. PLEASE help me!


My System SpecsSystem Spec
.

19 Jan 2013   #2
braddersz

Windows 7 Home Premium 64 Bit
 
 

It sounds like the connection is timing out. Hence why with a ping -t. The connection stays.

Is there a setting on the interface for 3mobile It will either be:

"Nailed up connection"
"Keep Alive"
"connect on demand"

You will want it to be Nailed up, or keep alive.
My System SpecsSystem Spec
19 Jan 2013   #3
davman1971

Windows 7 Home Premium
 
 

Bradders,

Thanks very much for replying. Where would I look for the setting you refer to?

Davin
My System SpecsSystem Spec
.


19 Jan 2013   #4
braddersz

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by davman1971 View Post
Bradders,

Thanks very much for replying. Where would I look for the setting you refer to?

Davin

I have no idea what the interface for one of those Mobile sticks look like.

Have a browse around the settings. Be carefull what you change. Id assume it would be under " connection "
My System SpecsSystem Spec
Reply

 Internet Connection ONLY works consistently when pinging




Thread Tools





Similar help and support threads
Thread Forum
USB internet connection works, Ethernet internet connection does not
OK. I'm trying to switch from wireless to a faster(?) ethernet cable based internet access. I use a Dell Optiplex 755, 32 bit OS, Windows 7. I'm the utilizing Comcast high speed internet supplier, a LinkSys E4200 wireless router, a LinkSys WUMC710 (wireless-ac universal media connector; with...
Network & Sharing
internet connection present, but no browser works.
Hi. I recently upgraded from Windows Vista 64bit to Windows 7 Home Premium 64bit. However, although I can connect to my home network and have an internet connection, none of my browsers (Firefox, Chrome, IE8, Safari) can access the internet. The Microsoft troubleshooter is as useless as ever....
Network & Sharing
Internet Connection Working But Web Pages Do Not Load. Skype Works!
My Internet was working fine this morning but now it says im connected but chrome and ie cannot load pages. I have tried stuff in dns and done the resetlog.txt in CMD. But that did not work. I can sign in to skype though and that works and connectes to the internet fine. And its not the router...
Browsers & Mail
Internet Connection works but web applications are not. Needs help.
Hi there. Let me start by saying that I have a background in computer programming and so I understand most jargon, however I don't have much experience with computer hardware problems and networking, so I may not have tried some very simple things. I believe I've tried everything and I have thus...
Network & Sharing
Win7 no internet connection at startup but works after pinging gateway
OK so i upgraded some of our PCs from a old machines running XP to a new DELL running Win7 Professional 32 Bit - I am on a wired LAN with a server and separate gateway/firewall PC When I start my PC everything is just fine - connects to the network etc and I start receiving my e-mails from...
Network & Sharing
No internet connection but Skype works
Hello, Two days ago my computer gave me a blue screen of death (not the first time). Ever since that restart my internet says I'm connected but nothing can access the internet (Except for skype), the fingerprint sensor also does not work anymore. I thought it may be a hardware issue but...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App