Cannot view other computers on network

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  1. Posts : 25
    Windows 7 Home Premium 32bit
       #1

    Cannot view other computers on network


    I finally got windows 7 all setup on this computer, but I cannot view my other computer through the network. I was trying to setup a homegroup, but it's not recognized. So I decided that sharing files and folders was enough for me, but I can't view either computer from the other.

    To make this next part a bit easier to read, I will call the computers compA and compB.

    Whats really confusing me is I can view computers on different network. I took both computers and connected to another network, where I was able to view the computer on that network (which is running vista). The vista computer was able to view and communicate with both compA and compB. compA and compB could, obviously, view and communicate with the vista computer, but could not see each other.

    I started thinking that it was a router issue, but I checked everything I could think of to no avail. I have also searched this forum and completed every step in this Ultimate Troubleshooting Guide for Windows 7 HomeGroup Connection Issues. Still no joy.

    I don't know if this helps, but I have an Xbox on the network as well. The Xbox can use files (videos and music) from compA, but cannot see compB. Maybe this indicates a problem with compB?

    Can anyone think of something that I missing?

    BTW, both compA and compB are running Win7 32bit.
      My Computer


  2. Posts : 881
    Windows 7 Ultimate x64
       #2

    I Feel like I'm taking a Microsoft cert with this question LOL .

    Make sure that both computer A and Computer B have Client for Microsoft Netwroks & File and Printer Sharing for Microsoft Networks.


    Click Start orb, type in ncpa.cpl Press Enter.

    Navigate to your current connection and Right click and choose properties.

    Verify that Client for Microsoft Netwroks & File and Printer Sharing for Microsoft Networks. have checkmarks.
      My Computer


  3. Posts : 25
    Windows 7 Home Premium 32bit
    Thread Starter
       #3


    They also have IPv6 as required for homegroup.

    What's the next step?
    Last edited by Apolymoxic; 21 Jan 2013 at 13:22. Reason: Fixed picture
      My Computer


  4. Posts : 881
    Windows 7 Ultimate x64
       #4

    1, 2 & 3 missing because you already completed these steps.

    4. Make sure all machines on the network are in the same workgroup.
    - Try changing the workgroups to something else, then changing them back.
    5. Turn on NetBIOS over TCP/IP in the IPv4 settings for the network adapter.

    Also can you post the IPconfig /all for each PC. Mark them as below.

    After you finish to command Right Click Select All, Press enter. Open notepad and paste the information to verify that you got it. Then paste it into a [code]

    Results CompA

    Results CompB
      My Computer


  5. Posts : 25
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Okay, steps 4 and 5 complete. Still no joy.

    Comp A Results:
    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\Apolymoxic>ipconfig
    
    Windows IP Configuration
    
    
    Wireless LAN adapter Wireless Network Connection 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    
    Ethernet adapter Local Area Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : ApolyPlace
    
    Wireless LAN adapter Wireless Network Connection:
    
       Connection-specific DNS Suffix  . : ApolyPlace
       Link-local IPv6 Address . . . . . : fe80::b071:bc05:b234:a3b9%10
       IPv4 Address. . . . . . . . . . . : 168.192.100.101
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 168.192.100.1
    
    Tunnel adapter Local Area Connection* 11:
    
       Connection-specific DNS Suffix  . :
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:389d:4b2:b733:e3bd
       Link-local IPv6 Address . . . . . : fe80::389d:4b2:b733:e3bd%18
       Default Gateway . . . . . . . . . :
    
    Tunnel adapter isatap.ApolyPlace:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : ApolyPlace
    
    Tunnel adapter 6TO4 Adapter:
    
       Connection-specific DNS Suffix  . : ApolyPlace
       IPv6 Address. . . . . . . . . . . : 2002:a8c0:6465::a8c0:6465
       Default Gateway . . . . . . . . . :
    Comp B Results:
    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\Apolymoxic>ipconfig
    
    Windows IP Configuration
    
    
    Wireless LAN adapter Wireless Network Connection:
    
       Connection-specific DNS Suffix  . : ApolyPlace
       Link-local IPv6 Address . . . . . : fe80::dde3:29e8:1dd4:55ff%12
       IPv4 Address. . . . . . . . . . . : 168.192.100.104
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 168.192.100.1
    
    Ethernet adapter Local Area Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    
    Tunnel adapter isatap.ApolyPlace:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : ApolyPlace
    
    Tunnel adapter 6TO4 Adapter:
    
       Connection-specific DNS Suffix  . : ApolyPlace
       IPv6 Address. . . . . . . . . . . : 2002:a8c0:6468::a8c0:6468
       Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
       Connection-specific DNS Suffix  . :
       IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3068:23a2:573f:9b97
       Link-local IPv6 Address . . . . . : fe80::3068:23a2:573f:9b97%11
       Default Gateway . . . . . . . . . :
    
    Tunnel adapter isatap.{634CE84B-E61D-475C-8020-EC7C87FFEB19}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Last edited by Apolymoxic; 21 Jan 2013 at 13:49. Reason: Format Issues
      My Computer


  6. Posts : 881
    Windows 7 Ultimate x64
       #6

    You should have DNS under Default gateway Do you have DNS configured on your router? Are you using static address or dynamic? Dynamic you're getting address from router, Static you're manually entering one in.
      My Computer


  7. Posts : 25
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Heh, I do know the difference between static and dynamic. =)

    The router is dynamic. The computers are dynamic but they have reserved IP addresses in the router. Comp A is 101 and Comp B is 104. The only thing on this network that I have setup static is my XBox and that's because of port forwarding.

    Again, Comp A and the Xbox can communicate just fine. Comp B cannot see or be seen by Comp A or the Xbox.

    From what I see, each computers has a default gateway. What am I missing?
      My Computer


  8. Posts : 881
    Windows 7 Ultimate x64
       #8

    Go into your router configuration and verify that you have a DNS setup correctly. Each PC should be pointing to the router for the DNS server, Then the router will forward the address to what ever is specified on the router configuration.

    The Computer DNS server should be set in the DHCP server page.
      My Computer


  9. Posts : 25
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    Okay, now I am confused.
    Where are you seeing that they are not pointing to the router? I am assuming you are not talking about DDNS, because that is not enabled on the router. Can you explain this further for me? If it helps, I have a Linksys E3000.

    Also, I think I should point out that this router was used in a network before and had no problems (I set that network up). I reset it and set this network up the same way and still have no issues with Comp A or the Xbox. It may also be note worthy that Comp B is a fresh install of Win 7.

    I know that may not help at all, and I am very aware that just because the network was setup and working previously doesn't mean that it's setup correctly now.
      My Computer


  10. Posts : 25
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    If you need screen shots, I am happy to provide them.
      My Computer


 
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