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Windows 7: Remote desktop is not working

24 Jan 2013   #1

Windows 7 Ultimate x64
 
 
Remote desktop is not working

Dear all,

My remote desktop isn't working.

I have 1 PC
and 1 laptop
Both windows 7 x64 ultimate
Both in the same Homegroup. Sharing of files is working perfectly.

The problem is that i can't connect (attachments)

I've tried everything that Microsoft support says:
Troubleshoot Remote Desktop problems

Nothing seems to work.
The problem exists in both ways: laptop can't connect to PC, PC can't connect to laptop.

Anyone?




Attached Images
  
My System SpecsSystem Spec
.

24 Jan 2013   #2

Windows 7 Home Premium 64-bit
 
 

I assume by saying your remote desktop is not working means you cannot remotely control another PC on your network as you used to be able to do, or has this never worked ? By having systems in a workgroup and sharing files with each other is not the same as being able to take control of another system's desktop - you have to set this up and is not the default condition of windows.
My System SpecsSystem Spec
25 Jan 2013   #3

Windows 7 Ultimate x64
 
 

It used to work perfect. After re-installing windows it doesn't anymore. My windows settings are fine. External connections are allowed on both devices.
My System SpecsSystem Spec
.


25 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Have you checked to ensure the remote desktop service is started on both PCs?


Attached Thumbnails
Remote desktop is not working-services.jpg  
My System SpecsSystem Spec
25 Jan 2013   #5

Windows 7 Ultimate x64, BackTrack Linux 5 R2, Windows XP
 
 

Have you tried connecting via IP address instead of computer name? Are you sure that both computers are a member of the same workgroup (read: not homegroup)
My System SpecsSystem Spec
25 Jan 2013   #6

Windows 7 Home Premium 64 Bit
 
 

Make sure Remote Desktop is enabled on the destination PC.

click start - Right click "computer" - Properties - Advanced system settings - Then click on the Remote tab - Make sure the box is ticked.

Remote desktop is not working-remoter.jpg


My System SpecsSystem Spec
26 Jan 2013   #7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by braddersz View Post
Make sure Remote Desktop is enabled on the destination PC.

click start - Right click "computer" - Properties - Advanced system settings - Then click on the Remote tab - Make sure the box is ticked.

Attachment 251996
Enabled on both devices, as already said before.
My System SpecsSystem Spec
26 Jan 2013   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Dsprague View Post
Have you checked to ensure the remote desktop service is started on both PCs?
Yes, both started
My System SpecsSystem Spec
26 Jan 2013   #9

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by doubled822 View Post
Have you tried connecting via IP address instead of computer name?
That does the trick in 1 direction.
Connecting from the PC to the LAPTOP via IP address.
IP works, computer name doesn't.

UPDATE: works in both directions now. I renewed the IP addresses.
So now I still have to find out why IP works and computer name doesn't...




Workgroup is the same
My System SpecsSystem Spec
26 Jan 2013   #10

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by vlatro View Post
Quote   Quote: Originally Posted by doubled822 View Post
Have you tried connecting via IP address instead of computer name?
That does the trick in 1 direction.
Connecting from the PC to the LAPTOP via IP address.
IP works, computer name doesn't.

UPDATE: works in both directions now. I renew the IP addresses.
SO now I still have to find out why IP works and computer name doesn't...




Workgroup is the same
DNS it propbebly can't resolve computer name.
My System SpecsSystem Spec
Reply

 Remote desktop is not working




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