interference w/electrical water heater

Double

New member
I recently had an electrical water heater installed in my utility room, which is located on the bottom (2nd floor) of my house. The old one, which was gas operated, was having ignition problems and needed to be replaced.

My router has always sat a foot away from the water heater, but ever since this new one was installed, I've been having issues keeping a steady wireless connection on the top floor. I think my router is experiencing interference.

If I open a webpage in Firefox while on the top floor, I only get a "Connecting" message on the tab... but if I walk a little closer to the vicinity of the router, the page will finally load. I used to get a solid connection from pretty far away, but now I'm lucky to get anything at all.

I've tried diagnosing the connection with Windows because I sometimes notice a yellow exclamation symbol in the taskbar, I can't remember the exact phrase of the issue it finds, other than a 'fix' resets the wireless card and returns the 3-4 wireless bars I had. As for the router, it's 3 months new and has been working fine up until recently.

I called Netgear support and had them help me change the channel of the wireless frequency. Unfortunately that only made the channel stronger, but didn't prevent the interference from going away.. unless I remove the water heater, which is just silly. Due to the short ethernet/internet cables that run into that utility room (I think my ISP had it installed that way), I'm not able to move the router to a different location.

I really need some advice on this one, because I'm honestly quite stuck.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7-3188cl
OS
Windows 10 Home 64-bit
CPU
Intel Core i5 430M @2.27GHz
Motherboard
Hewlett-Packard 365C
Memory
6.00GB Dual-Channel DDR3 @532MHz
Graphics Card(s)
512MB NVIDIA GeForce G105M
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600x900 @60Hz
Hard Drives
298GB Hitachi
PSU
AC 100-240V~1.6A 50-60Hz, DC 19V 4.7A
Mouse
Razer DeathAdder Left-Hander
Antivirus
Avast Free
Browser
Google Chrome
Other Info
Malwarebytes Pro, Malwarebytes Anti-Exploit, uBlock Origin
Other than moving the router and your internet cabling away from the heater I don't know what else to do. Your hot water heater should be on a separate electric circuit all by it's self.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I would say that the problem is neither the water heater nor the router, rather their relative proximity to each other (more specifically, the water heater and the wireless antenna on the router). The water heater (being made chiefly of metal) is, in effect, acting like a big reflector and this is seriously degrading the wireless signal. You can get antenna extension leads for most routers, so try that and see if by positioning the antenna above the water heater you get any improvement.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Can you not just cable the Wireless router to another posistion?
 

My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Thanks for the replies, sorry I couldn't write back soon enough.. I usually take awhile to respond to impossible issues like these.

I've pretty much tried everything I can to physically move that router, even had a technician from my ISP come over and look at it. The 'internet' cable running from my ISP into the utility room isn't movable unless they install a new one at another area, which would cost $75/hour to do. He managed to extend the ethernet cables running into the router by about a foot so that I could move it slightly further away from the water heater, but this obviously didn't do much to fix the problem.

He gave me a few other ideas, and even gave me a female-to-female ethernet cable, which let's me route the internet up to a walljack in an office, but setting the router up there caused me to lose connection with other devices in other areas of the house, so I moved it back :(

Fact is, I like the router in that utility room, its practically in the heart of the house.. but the only problem is that water heater.

Dwarf, an antenna extension is a good idea, definitely in the right direction anyway. I've never used one before, and I'm not exactly sure how it would hook up to my Netgear, but it just might do the trick. I'll have to look into it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7-3188cl
OS
Windows 10 Home 64-bit
CPU
Intel Core i5 430M @2.27GHz
Motherboard
Hewlett-Packard 365C
Memory
6.00GB Dual-Channel DDR3 @532MHz
Graphics Card(s)
512MB NVIDIA GeForce G105M
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600x900 @60Hz
Hard Drives
298GB Hitachi
PSU
AC 100-240V~1.6A 50-60Hz, DC 19V 4.7A
Mouse
Razer DeathAdder Left-Hander
Antivirus
Avast Free
Browser
Google Chrome
Other Info
Malwarebytes Pro, Malwarebytes Anti-Exploit, uBlock Origin
Well a better antenna can't hurt. The instruction will come with it. It's no big deal to hook it up.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Alternatively, have you considered using your house wiring as the network? Take a look at these: Amazon.com: homeplug
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Back
Top