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Windows 7: interference w/electrical water heater

30 Jan 2013   #1
Double

Windows 7 Home Premium (x64), SP1
 
 
interference w/electrical water heater

I recently had an electrical water heater installed in my utility room, which is located on the bottom (2nd floor) of my house. The old one, which was gas operated, was having ignition problems and needed to be replaced.

My router has always sat a foot away from the water heater, but ever since this new one was installed, I've been having issues keeping a steady wireless connection on the top floor. I think my router is experiencing interference.

If I open a webpage in Firefox while on the top floor, I only get a "Connecting" message on the tab... but if I walk a little closer to the vicinity of the router, the page will finally load. I used to get a solid connection from pretty far away, but now I'm lucky to get anything at all.

I've tried diagnosing the connection with Windows because I sometimes notice a yellow exclamation symbol in the taskbar, I can't remember the exact phrase of the issue it finds, other than a 'fix' resets the wireless card and returns the 3-4 wireless bars I had. As for the router, it's 3 months new and has been working fine up until recently.

I called Netgear support and had them help me change the channel of the wireless frequency. Unfortunately that only made the channel stronger, but didn't prevent the interference from going away.. unless I remove the water heater, which is just silly. Due to the short ethernet/internet cables that run into that utility room (I think my ISP had it installed that way), I'm not able to move the router to a different location.

I really need some advice on this one, because I'm honestly quite stuck.


My System SpecsSystem Spec
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30 Jan 2013   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Other than moving the router and your internet cabling away from the heater I don't know what else to do. Your hot water heater should be on a separate electric circuit all by it's self.
My System SpecsSystem Spec
31 Jan 2013   #3
Dwarf

Windows 8.1 Pro RTM x64
 
 

I would say that the problem is neither the water heater nor the router, rather their relative proximity to each other (more specifically, the water heater and the wireless antenna on the router). The water heater (being made chiefly of metal) is, in effect, acting like a big reflector and this is seriously degrading the wireless signal. You can get antenna extension leads for most routers, so try that and see if by positioning the antenna above the water heater you get any improvement.
My System SpecsSystem Spec
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31 Jan 2013   #4
Dwarf

Windows 8.1 Pro RTM x64
 
 

My System SpecsSystem Spec
31 Jan 2013   #5
braddersz

Windows 7 Home Premium 64 Bit
 
 

Can you not just cable the Wireless router to another posistion?
My System SpecsSystem Spec
06 Feb 2013   #6
Double

Windows 7 Home Premium (x64), SP1
 
 

Thanks for the replies, sorry I couldn't write back soon enough.. I usually take awhile to respond to impossible issues like these.

I've pretty much tried everything I can to physically move that router, even had a technician from my ISP come over and look at it. The 'internet' cable running from my ISP into the utility room isn't movable unless they install a new one at another area, which would cost $75/hour to do. He managed to extend the ethernet cables running into the router by about a foot so that I could move it slightly further away from the water heater, but this obviously didn't do much to fix the problem.

He gave me a few other ideas, and even gave me a female-to-female ethernet cable, which let's me route the internet up to a walljack in an office, but setting the router up there caused me to lose connection with other devices in other areas of the house, so I moved it back

Fact is, I like the router in that utility room, its practically in the heart of the house.. but the only problem is that water heater.

Dwarf, an antenna extension is a good idea, definitely in the right direction anyway. I've never used one before, and I'm not exactly sure how it would hook up to my Netgear, but it just might do the trick. I'll have to look into it.
My System SpecsSystem Spec
06 Feb 2013   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well a better antenna can't hurt. The instruction will come with it. It's no big deal to hook it up.
My System SpecsSystem Spec
06 Feb 2013   #8
Dwarf

Windows 8.1 Pro RTM x64
 
 

Alternatively, have you considered using your house wiring as the network? Take a look at these: Amazon.com: homeplug
My System SpecsSystem Spec
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 interference w/electrical water heater




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