Regular drops in wired internet connection

DaeDae

New member
Afternoon all!

I'm having an issue where my internet connection will seemingly drop for a split second, and then reconnect.

For example, I will be signed into IRC and will have a momentary drop in connection which boots me out, and then I will instantly reconnect.

Another example would be when watching a streamed video (Youtube). I will be watching a video and then the buffering would stop, until I manually navigated to a couple of seconds later, and then buffering would continue.

A final example would be in skype, where people are constantly getting connect/disconnect notifications from me.

I've had a go at pinging google (-t) to see if it sheds any light on the frequency of disconnection. It has an average ping of about 35 ms, and will occasionally spike to roughly 130-150 every 7 lines or so. But other than that it has no difficulty pinging at all.

I've tried some suggested quick fixes like restarting the station, restarting/resetting the router, flushing the DNS cache and none of them have solved the issue.

The OS I'm using is Windows 7 Professional (64).

If you need any further technical information as far as specs are concerned, I can post that if it's required.

Any assistance / advice you could provide would be greatly appreciated.

-D-
 

My Computer

Computer Manufacturer/Model Number
Dell Precision T5500
OS
Windows 7 Professional 64
CPU
Intel® Xeon® Processor E5503 @ 2.00GHz
Graphics Card(s)
NVIDIA Quadro 600
Sound Card
NVIDIA High Definition Audio
Afternoon all!

I'm having an issue where my internet connection will seemingly drop for a split second, and then reconnect.

For example, I will be signed into IRC and will have a momentary drop in connection which boots me out, and then I will instantly reconnect.

Another example would be when watching a streamed video (Youtube). I will be watching a video and then the buffering would stop, until I manually navigated to a couple of seconds later, and then buffering would continue.

A final example would be in skype, where people are constantly getting connect/disconnect notifications from me.

I've had a go at pinging google (-t) to see if it sheds any light on the frequency of disconnection. It has an average ping of about 35 ms, and will occasionally spike to roughly 130-150 every 7 lines or so. But other than that it has no difficulty pinging at all.

I've tried some suggested quick fixes like restarting the station, restarting/resetting the router, flushing the DNS cache and none of them have solved the issue.

The OS I'm using is Windows 7 Professional (64).

If you need any further technical information as far as specs are concerned, I can post that if it's required.

Any assistance / advice you could provide would be greatly appreciated.

-D-

You should check to see if this problem occurs in safe mode. If it doesn't happen in safe mode then the problem is most likely caused by an installed program or A/V software.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
second you should check for updated firmware on your router.
 

My Computer

OS
Windows 7 Ultimate x64
chev65: I have just tried what you suggested and have had no success. The problem still persists in safe mode.

Parman: Will check this now.
 

My Computer

Computer Manufacturer/Model Number
Dell Precision T5500
OS
Windows 7 Professional 64
CPU
Intel® Xeon® Processor E5503 @ 2.00GHz
Graphics Card(s)
NVIDIA Quadro 600
Sound Card
NVIDIA High Definition Audio

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Ok, so the router has no new updates that I can find.
 

My Computer

Computer Manufacturer/Model Number
Dell Precision T5500
OS
Windows 7 Professional 64
CPU
Intel® Xeon® Processor E5503 @ 2.00GHz
Graphics Card(s)
NVIDIA Quadro 600
Sound Card
NVIDIA High Definition Audio
Try hooking directly into your modem, and see if the problem persists. The issue may be on your ISP's end.

At the very least, it may rule out the router as the issue.
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron N4110
OS
Windows 7 Professional x64 SP1
CPU
Intel i5-2410 @ 2.3Ghz
Memory
6 GB
Screen Resolution
1366 x 768
Hard Drives
500GB
Mouse
Microsoft Bluetooth Notebook Mouse 5000
Internet Speed
2.0-3.0 Mbps
Hey there chaps.

I'd just like to say thank you very much for your assistance, my connection is now stable! =)

I'll rep you all for the advice you've given me, of course!
 

My Computer

Computer Manufacturer/Model Number
Dell Precision T5500
OS
Windows 7 Professional 64
CPU
Intel® Xeon® Processor E5503 @ 2.00GHz
Graphics Card(s)
NVIDIA Quadro 600
Sound Card
NVIDIA High Definition Audio
Hey there chaps.

I'd just like to say thank you very much for your assistance, my connection is now stable! =)

I'll rep you all for the advice you've given me, of course!

I'm interested in what was done to fix this intermittent connection problem?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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