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Windows 7: The DNS server isnít responding

07 Feb 2013   #21
Neophile

Windows 7 Ultimate 64-bit SP1
 
 

I did not add anything to TeamViewer.

AdWareCleaner did not work exactly as you said, probably because it is a newer version. I noticed it was going to delete everything found on the initial log without asking for confirmation, so I saved the Getright registry key with all the program needs to work properly, and a directory with some Winpatrol stuff. It deleted them and as Getright had lost everything I put them back where they belonged. There were too many things on that frst log and I couldn't check everyone in a couple of hours, so I let it delete most of them, but I also noticed that some lines with paths pointed to empty folders, not important, because sonmetimes I get rubbish that I get rid of later, and it could be that. However I hardly believe I had any malware because I am careful and also scan with Defender and Avast, but of course, that is never 100% sure. Isn't this version dangerous because it does not ask to delete as you said? I hope it did not delete something useful like the two I noticed and saved. After this I had a look at Device Manager and found a problem with WAN Miniport (Network Monitor); lost its driver and "The system cannot find the file specified". If you find anything else of the sort, please tell me. The final log is below.

Nothing changed concerning Comodo, so everything is as before.


# AdwCleaner v2.111 - Logfile created 02/07/2013 at 23:18:46
# Updated 05/02/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)
# User : Administrator - ROCCO-PC
# Boot Mode : Normal
# Running from : B:\Downloads\GetRight\Control\Anti-virus\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\InstallMate

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.facemoodsHlpr
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\facemoods_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\facemoods_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\facemoodssrv_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\facemoodssrv_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetIM_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetIM_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{64182481-4F71-486B-A045-B233BD0DA8FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DDE2C74F-58CC-4D71-8CE1-09DEBB8CFB78}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E393F82-2644-4AB6-B994-1AD39D6C59EE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pmlghpafmmnmmkjdhacccolfgnkiboco
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{542FA950-C57A-4E17-B3E1-D935DFE15DEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5B035F86-41B5-40F1-AAAD-3D219F30244E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6365AC7B-9920-4D8B-AF5D-3BDFEAC340A8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6A934270-717F-4BC3-BA59-BC9BED47A8D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{74C012C4-00FB-4F04-9AFB-4AD5449D2018}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{78888F8B-D5E4-43CE-89F5-C8C18223AF64}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79B13431-CCAC-4097-8889-D0289E5E924F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8B8558F6-DC26-4F39-8417-34B8934AA459}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C8D5C57-3CAD-4CF9-BCAD-F873678DA883}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8DA8B89E-0C65-403B-8231-AB22ECFA0687}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{981334CB-7B8B-431F-B86D-67B7426B125B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E393F82-2644-4AB6-B994-1AD39D6C59EE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A3A2A5C0-1306-4D1A-A093-9CECA4230002}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A928E66C-F501-4E66-9953-855C712F93B2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A9379648-F6EB-4F65-A624-1C10411A15D0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0E28FA0-DF07-44B6-95CE-48BE26DB9266}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BFE569F7-646C-4512-969B-9BE3E580D393}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1C2FC43-F042-4F17-AEDB-C5ABF3B42E4B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C8D424EF-CB21-49A0-8659-476FBAB0F8E8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E6B4EE8F-C38E-4994-BE28-229A3F92262C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F16AB1DB-15C0-4456-A29E-4DF24FB9E3D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F7EC6286-297C-4981-9DCC-FD7F57BC24C9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCA8936E-403A-4487-A966-70F80F1D5A6A}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - Start Page] = hxxp://search.certified-toolbar.com?si=41460&home=true&tid=2937 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - Start Default_Page_URL] = hxxp://search.certified-toolbar.com?si=41460&home=true&tid=2937 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - Default_Search_URL] = hxxp://search.certified-toolbar.com?si=41460&tid=2937&bs=true&q= --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - Search Bar] = hxxp://search.certified-toolbar.com?si=41460&tid=2937&bs=true&q= --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - Search Page] = hxxp://search.certified-toolbar.com?si=41460&tid=2937&bs=true&q= --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Default_Search_URL] = hxxp://search.certified-toolbar.com?si=41460&tid=2937&bs=true&q= --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.certified-toolbar.com?si=41460&home=true&tid=2937 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Search Page] = hxxp://search.certified-toolbar.com?si=41460&tid=2937&bs=true&q= --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Start Default_Page_URL] = hxxp://search.certified-toolbar.com?si=41460&home=true&tid=2937 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://search.certified-toolbar.com?si=41460&tid=2937&bs=true&q= --> hxxp://www.google.com

-\\ Google Chrome v24.0.1312.57

File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.8] : homepage = "hxxp://search.babylon.com/?affID=112185&tt=4812_4&babsrc=HP_ss&mntrId=04d0a9cb000[...]
Deleted [l.47] : icon_url = "hxxp://www.babylon.com/favicon.ico",
Deleted [l.50] : keyword = "babylon.com",
Deleted [l.53] : search_url = "hxxp://search.babylon.com/?q={searchTerms}&affID=112185&tt=4812_4&babsrc=SP_ss&[...]
Deleted [l.1670] : homepage = "hxxp://search.babylon.com/?affID=112185&tt=4812_4&babsrc=HP_ss&mntrId=04d0a9cb000000[...]

*************************

AdwCleaner[R1].txt - [9587 octets] - [07/02/2013 22:26:22]
AdwCleaner[R2].txt - [9426 octets] - [07/02/2013 22:45:14]
AdwCleaner[R3].txt - [9393 octets] - [07/02/2013 22:47:17]
AdwCleaner[S1].txt - [340 octets] - [07/02/2013 22:52:42]
AdwCleaner[S2].txt - [9782 octets] - [07/02/2013 23:18:46]

########## EOF - C:\AdwCleaner[S2].txt - [9842 octets] ##########


Thank you for your work.


My System SpecsSystem Spec
.
07 Feb 2013   #22
Neophile

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by chev65 View Post
Why not start by removing Avast completely from your system?

avast! Uninstall Utility | Download aswClear for avast! Removal

There are also components of Comodo that need to be removed.

Uninstaller Tool for Comodo Products
After cleaning according to the link, the keyboard stopped responding, I rebooted and then no keyboard, no mouse. I am at a very small XP partition. I am not going to ask for help for this. I reinstall the same image as on my post 11 and will be back to that position. Then I will repeat Jacee's last post instructions and will be back here late tomorrow. Thank you all for kindly trying to help, but I believe it will not be impossible just to reset the TCP/IP4 to its original OS settings, that's all I need.
My System SpecsSystem Spec
07 Feb 2013   #23
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Okay let me see if I got a understanding of things. You cleaned the registry with (Little Registry Cleaner) a few times
You still have pieces of COMODO or all of it still on your computer.
Something found some Winpatrol stuff still on the computer
Yor are using Avast.
I'm not sure if you allowed Adwcleaner to delete anything and everything.
You still cant run sfc /scannow three times booting between each. Something happened but you didn't catch it in Jacee's post #14.
You have install a previous image.
You are using a network monitor.
You may or may not be still using a Layered Service Provider
You are using Team Viewer
In post #17 you installed a image that is older than your first post back on your computer. So basically we are starting from post #1 again.
------------------------
Now your only concern is this.

TCP/IP4 to its original OS settings, that's all I need.

Does all that sound about right. I'm I the only one confused here?
My System SpecsSystem Spec
.

08 Feb 2013   #24
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Neophile View Post
Quote   Quote: Originally Posted by chev65 View Post
Why not start by removing Avast completely from your system?

avast! Uninstall Utility | Download aswClear for avast! Removal

There are also components of Comodo that need to be removed.

Uninstaller Tool for Comodo Products
After cleaning according to the link, the keyboard stopped responding, I rebooted and then no keyboard, no mouse. I am at a very small XP partition. I am not going to ask for help for this. I reinstall the same image as on my post 11 and will be back to that position. Then I will repeat Jacee's last post instructions and will be back here late tomorrow. Thank you all for kindly trying to help, but I believe it will not be impossible just to reset the TCP/IP4 to its original OS settings, that's all I need.
You probably just needed to pull the USB and plug them in again. Anti virus removal tools do not do this.

As long as you have those A/V's, even the smallest pieces on your system, you will continue to have problems.

Part of the Comodo so called DNS security is still leaving things in your Device Manager which also need to be removed.

Once that stuff is completely removed you might have a chance at fixing this problem. The link below explains how to run this problem down but assumes that a rogue A/V software is not involved.

http://atechjourney.com/dns-server-n...rror-fix.html/
My System SpecsSystem Spec
08 Feb 2013   #25
Neophile

Windows 7 Ultimate 64-bit SP1
 
 

Well, Layback Bear, your summary is a bit mixed up, but that is not astonishing after all that happened. To put it short, after installing an image nothing is as it was when I started this thread. Now I am as on my post 11, so let's make it easy and cut short all that both happened before and after, and take this one as the if it were the first post.
  • That is, I unisntalled Comodo;
  • Then I found the browser is still going to Comodoís site when a site is not found, does not exist or because of a typing error;
  • I searched for Comodo files and registry entries and used Revo's Force uninstal to the paths and it deleted a lot of files and registry entries;
  • I cleaned the remaining with Little Registry Cleaner.
  • The only remaining issue is the TCO/IP4 that needs to be reset to its original default values. This will also solve the problem with the browser.
This is the present point. Comodo never again, it lives in the system like a parasite, works as a virus changing things without asking or noticing, an abuse; and third party that duplicate OS functions only after researching for known results, etc.


Chev65, I am very sorry, but I donít understand what you mean. I donít know what you say about ďpull the USB and plug them in againĒ. I also donít understand about the anti-virus. I am sure I am being too silly and you did not explain. Your link at the end of your post goes to a page with the title ďDNS Server Not Responding Error Ė How to Fix itĒ, but I am not sure about that because what we can read on the images at my post 11 are actually the Comodo IPs. The problem on my first post, before re-imaging the system (not now), started when I deleted that Comodo IPs from the TCP settings. that makes me ask what to do now, not to fall on the same again. Please, let me understand what you are telling me to do. I read something about your IPResetALL.zip. Would you advise me to use it?


Jacee, do you think I should use AdwCleaner again? I mean, from what you read on the two logs I posted, is it necessary or useful? Please let me know.


Thank you all.
My System SpecsSystem Spec
08 Feb 2013   #26
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

AdwCleaner scans for "potentially unwanted processes" .... these processes get bundled with add-ons or downloaded programs. They are called "adware" that doesn't enhance your computer ... only degrades it.

Run the scan again and delete the garbage.


This is where more Comodo bits and files can be found:

HKEY_LOCAL_MACHINE Uninstall List
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{FD8E178D-8B4E-42DA-B434-EFF270329B1C}" = COMODO Internet Security

Driver: (cmdGuard) . (.COMODO - COMODO Internet Security Sandbox Driver.) - C:\Windows\System32\DRIVERS\cmdguard.sys

Driver: (cmdHlp) . (.COMODO - COMODO Internet Security Helper Driver.) - C:\Windows\System32\DRIVERS\cmdhlp.sys

Driver: (inspect) . (.COMODO - COMODO Internet Security Firewall Driver.) - C:\Windows\System32\DRIVERS\inspect.sys

C:\Windows\system32\drivers\cmderd.sys
(Logiciel) COMODO Internet Security - (.COMODO Security Solutions Inc..)
[HKLM] -- {FD8E178D-8B4E-42DA-B434-EFF270329B1C}

\\ HKCU & HKLM Software Keys
[HKCU\Software\ComodoGroup]
My System SpecsSystem Spec
08 Feb 2013   #27
Neophile

Windows 7 Ultimate 64-bit SP1
 
 

I followed your hints. The first two and another one I had already found, but found others and more under C:\Windows\System32\DriverStore\FileRepository\inspect.inf_amd64_neutral_a7ec3789bc21a5c0 with inspect.sys, .inf, .pnf and .cat. Also some registry keys with related names.

I only verified a little of all what AdwCleaner wants to delete and it took me a until now. I only don’t understand why it persists on deleting Getright registry key and Winpatrol setup file. Maybe the developer doesn’t like them.
My System SpecsSystem Spec
08 Feb 2013   #28
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by Neophile View Post
I only verified a little of all what AdwCleaner wants to delete and it took me a until now. I only donít understand why it persists on deleting Getright registry key and Winpatrol setup file. Maybe the developer doesnít like them.
I'm not sure about that either.

If you're still having problems with Comodo, watch the video .... then perhaps you might re-install it, then uninstall it.
What a Pita!!!
How to Uninstall COMODO Firewall - YouTube
My System SpecsSystem Spec
08 Feb 2013   #29
Neophile

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by Jacee View Post
If you're still having problems with Comodo, watch the video .... then perhaps you might re-install it, then uninstall it.
What a Pita!!!
How to Uninstall COMODO Firewall - YouTube
I have the same problem.
Are you suggesting to reinstall it and then re-uninstall?
My System SpecsSystem Spec
08 Feb 2013   #30
Neophile

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
That video reminds me of removing Webroot with Spysweeper years ago. What a bag of worms. I had to use Normal as well as Safe mode to get it all out. I took me most part of a weekend. Some how using 3rd party programs, regedit, msconfig and screaming I did finally get rid of it. All this was done after I use the removal tool from Webroot/Spysweerer and Add/Remove in Windows.
Going from Normal to Safe mode over and over just to remove one little part and then doing it all over again for a lot of little parts one or two at a time takes forever. If I had to do it again I would just do a Wipe and Clean Install.
I can figure out what you mean because I have had some much smaller identical cases and I know very little. I only use computers for over 25 year = experience, but no knowledge .
My System SpecsSystem Spec
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