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Windows 7: Offline Folder sync issue, Win 7 Client Server 2003 Flie Server.

12 Feb 2013   #1

Windows 7 64 bit
Offline Folder sync issue, Win 7 Client Server 2003 Flie Server.


I am having an issue with offline files created offline syncing back to the server. I have set up a network share to be available offline on a client computer. All files are available offline without issue. Here is the issue however. If I set the folder to work offline any file I create in the folder when it is offline just disappears when the folder comes back online, there are no conflicts or sync failures reported in sync center. If I create a new folder offline the folder does sync back to the server. Any changes made to an existing file are also replicated back to the server once the share is back online. So the issue is only with newly created files when the share is offline. I have not been able to replicate this error on any other file server in our environment, However I have recreated the issue with multiple shares with multiple Win 7 clients on this file server.

Steps taken so far.

Checked and reset permission levels on the share.
Recreated new shares from scratch for testing.
Disabled and enabled offline files on the client computer and cleared the offline cache.
Check various registry entry settings.
Disabled cashing on the File server.
Tested with XP the issue does not exist with XP.

I have spent hours researching this error online to no avail.

The clients are running Windows 7 Enterprise 64 bit
The File server is Server 2003 Standard 32 bit with SP2

Any help or ideas would be most welcome.

My System SpecsSystem Spec

12 Feb 2013   #2

Windows 7 Ult, Windows 8.1 Pro,

I've seen the complaints about this problem but with no clear resolution. There are some hot fixes listed that may help, updating to Windows 7 SP1 is supposed to help in some cases but nothing seems for certain.

No way for me to recreate this problem but apparently others have the same problem.

Offline created files disappear after re-connect

Browse by Tags - The troubleshooters and problem solvers... - Site Home - TechNet Blogs

Administratively assigned offline files on Win7 client disappear from server (Network Steve Forum)

The Group Policy settings in the next link may have an effect on this problem.
My System SpecsSystem Spec
12 Feb 2013   #3

Windows 7 64 bit

Hi Chev65, thanks for the reply The first link describes the issue exactly, unfortunately the one response to that post does not help at all. The other link I have seen and have tried the solutions suggested, but unfortunately they have not resolved the issue.
My System SpecsSystem Spec

05 Sep 2014   #4

Windows 7 Pro

Hi Bedlin88, did you ever find a resolution to this issue as it has just started happening to me?
My System SpecsSystem Spec

 Offline Folder sync issue, Win 7 Client Server 2003 Flie Server.

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