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Windows 7: Connection hickups.

28 Feb 2013   #11
Parman

Windows 7 Ultimate x64
 
 

I've been hoping to hear some feed back if moving the phone or router solved the issue. I guess I'm not very good at waiting.


My System SpecsSystem Spec
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01 Mar 2013   #12
Steez

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

The issue is not yet solved sadly, still experiencing the connection issues. I've noticed the odd pit on the xirrus histogram.
My System SpecsSystem Spec
01 Mar 2013   #13
Parman

Windows 7 Ultimate x64
 
 

Interesting, is each device connected wireless?
If so try connecting one with a wired connection and see if you can get access to the internet and router.

If you still cant connect try looking on your routers manufacturers website for a firmware update, and update your router.

after you update your router and the issue still presents its self you should call your ISP and make sure they can see your modem. If they can't your modem then you will not be able to connect.
My System SpecsSystem Spec
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03 Mar 2013   #14
Steez

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Yes every device is connected wirelessly, I've tried a wired connection for 2 days and didn't experience any issues. The router has the latest firmware for its hardware version. I will call my ISP at some point and see what they say about my connection.
Recently I had a look in the Event Viewer and saw a lot of dhcp-client and DNS client events.
This is the description from a dhcp-client event.
"The IP address lease 192.168.1.106 for the Network Card with network address 0x940C6DE22514 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
Possible this is related?
My System SpecsSystem Spec
03 Mar 2013   #15
Parman

Windows 7 Ultimate x64
 
 

Since your connection is running flawlessly its not an ISP issue, and they will tell you the exact same thing.

I actually wrote up the whole DHCP process, but i hit the wrong button on my PC and reloaded the page so i lost it all.

Anyways the only reason i can can see your getting an DHCPNACK (Reject from DHCP) is that (1) you dont actually need an IP address yet, (2) another PC on the network is using that address. This really isnt the cause of your connection problem since when you lose connection your cant even communicate with the dhcp server.

It could be a problem with your DHCP server though. I know I'm kind of confusing.

Do you use static addresses or DHCP to receive address for the network?

Is the ipconfig output on the first post when you have connection or when your connection is not working on a wireless connection?

If this when the connection is working post an output when the connection is not working.

After i get the answers to these two questions i want to do a few things depending on how your answer them.
My System SpecsSystem Spec
04 Mar 2013   #16
Steez

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Okay to start answering your questions, I don't have static ip's but a DHCP server is enabled. The initial ipconfig is from a working connection, it's rather tricker to get an ipconfig in when the connectoin is playing up, it's rather instantaneous and drops out for a brief moment then its fine again. The only way to tell that it's down is when webpages don't load or programs i.e "steam chat" drop in and out of connectivity. I'll add that I've had issues with conflicting IP adresses before, how ever it was on a different adsl router.
My System SpecsSystem Spec
08 Mar 2013   #17
Steez

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Some more info to help this investigation. Heres a screenshot from the router log. The router is definatly having DNS issues, but how to resolve them is beyond me.


Attached Thumbnails
Connection hickups.-routerlog.jpg  
My System SpecsSystem Spec
10 Mar 2013   #18
Parman

Windows 7 Ultimate x64
 
 

Sorry for the late reply, I've been quite busy lately. Inside your router what DNS server are you pointing to? This wont effect the original problem of having a connection to your wireless router. It really could be a hardware problem on your router. Which stinks but probably the best solution is to purchase a new wireless router or even just an access point that you can hardwire to your router.

The DNS issue, you might want to try pointing your router to 8.8.8.8 and 8.8.4.4 for googles DNS servers. I'm just guessing here that you're using your ISP DNS server and sometimes they can be unreliable.
My System SpecsSystem Spec
11 Mar 2013   #19
Steez

Windows 7 Home Premium 64 (6.1, Build 7601)
 
 

Heya Parman, my DNS servers were initially set to auto, so I guess those are the ones the ISP provides (Telecom NZ) I set them to google servers, while also changing the IPV4 settings in the adapter properties to use the google DNS servers (Not entirely sure if this is the right move) So for a while there were no dns failures in the log, however I did experience one DNS failure today and also a connectivity dropout, which wasn't related to the DNS failure as it happened to a different time that occured on the log.
I've attached a screenshot of the routers log.


Attached Thumbnails
Connection hickups.-log.jpg  
My System SpecsSystem Spec
12 Mar 2013   #20
Parman

Windows 7 Ultimate x64
 
 

I thought about this and your DNS issues are most likely caused by your connection dropping. I can see the picture with my phone to make out what it says.

I would bite the bullet and buy a new router.
My System SpecsSystem Spec
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 Connection hickups.




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