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Windows 7: Time to connect to Internet

08 Mar 2013   #41
denwilliam

Windows 7 Professional 64 Bit
 
 

Pleased to hear you cracked it and up and running again and yes I would be pleased if you could send me what you consider could be the solution.


My System SpecsSystem Spec
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08 Mar 2013   #42
mangoh

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by denwilliam View Post
Pleased to hear you cracked it and up and running again and yes I would be pleased if you could send me what you consider could be the solution.
1) type 192.168.0.1 into your web browser

2) login with the default username (admin) and the default password (changeme). Change me is one word. If the login details don't work use what you have changed them to.

3) click advanced settings

4) click backup/restore

5) click backup

6) turn off your SH by the mains and let it cool down

7) take out the white (co-ax) wire

8) turn on your SH with the white (co-ax) wire still out and find the reset button on your SH and press it for 20 seconds

9) turn off the SH by the mains for 60 seconds and then put the white (co-ax) cable back in

10) turn on the SH

11) look at the back of the router and find your SSID should be something like virginmedia...

12) remember the name and password and on your laptop look for the new network name and input the password when trying to connect

Do at your own risk and let me know if you have any problems. Also restart your laptop and let me know if it connects quicker.

Note: A common problem with the SH I find is it doesn't reset to the factory settings when you use the reset button. I tried steps 6-10 several times. You know that the SH has reset when the network name has changed to virginmedia...

If you never ever changed the network name then I suggest you do that first via 192.168.0.1 settings so it makes it easier when you come to steps 6-10.
My System SpecsSystem Spec
08 Mar 2013   #43
denwilliam

Windows 7 Professional 64 Bit
 
 

Sounds interesting but where the hell is this white wire you mention in 7 and 10.Please explain.
My System SpecsSystem Spec
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08 Mar 2013   #44
mangoh

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by denwilliam View Post
Sounds interesting but where the hell is this white wire you mention in 7 and 10.Please explain.


In the silver bit?
My System SpecsSystem Spec
08 Mar 2013   #45
denwilliam

Windows 7 Professional 64 Bit
 
 

You mean the co-ax signal cable?,but why if the SH is switched off what is the point of withdrawing the co-ax.Been having a look at the backup/restore and from what I see it just stores the details in a file for future use in case of a mishap.Am I wrong and missing something?.
My System SpecsSystem Spec
08 Mar 2013   #46
mangoh

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by denwilliam View Post
You mean the co-ax signal cable?,but why if the SH is switched off what is the point of withdrawing the co-ax.Been having a look at the backup/restore and from what I see it just stores the details in a file for future use in case of a mishap.Am I wrong and missing something?.
Co-ax correct. I said white cable as when helping people on forums it is best to be as simple as possible lol. At no means am I saying you're thick but if other people find this thread via Google then the white cable would be pretty obvious. When I followed VM instructions, I thought what is the point as well.

Woops I forgot to post what I did, please see the instructions again. VM instructions failed but continuously trying to reset the SH worked for me.

Backup settings is there incase the above instructions make no difference whatsoever. It saves you having to change everything again. I recommend you always backup your settings before doing anything.

Let me know how you get on.
My System SpecsSystem Spec
09 Mar 2013   #47
denwilliam

Windows 7 Professional 64 Bit
 
 

Will give your suggestion a try but just to keep the records straight Virgin fit both black and white co-ax cable,depending on the customers choice.
My System SpecsSystem Spec
09 Mar 2013   #48
denwilliam

Windows 7 Professional 64 Bit
 
 

Tried what you suggested Mangoh and sorry to say it ain't made any difference,still that time lag while searching for internet connection.As I have said previously,the signal strength is excellent and could not be stronger once it is up and running,it is the delay in connecting to the internet that is the only bugbear.Will have to exert a little patience and wait for the release of the modified SH later this year.
My System SpecsSystem Spec
09 Mar 2013   #49
mangoh

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by denwilliam View Post
Tried what you suggested Mangoh and sorry to say it ain't made any difference,still that time lag while searching for internet connection.As I have said previously,the signal strength is excellent and could not be stronger once it is up and running,it is the delay in connecting to the internet that is the only bugbear.Will have to exert a little patience and wait for the release of the modified SH later this year.
Ok
My System SpecsSystem Spec
09 Mar 2013   #50
denwilliam

Windows 7 Professional 64 Bit
 
 

While having a look around the SH's information I noticed that the boot code version is "2.3.0beta7".Correct me if I am wrong but I was under the impression that anything marked as beta was in the trial stage.Software version is "v2.37.01 and hardware is 2.What say you bud/.
My System SpecsSystem Spec
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