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Windows 7: if the vpn is connected i have no internet help will be appreciated

03 Mar 2013   #1
andreauk

windows 7
 
 
if the vpn is connected i have no internet help will be appreciated

hi
I have PC which is running windows server 2003 , I have my files stored on it and i access them through vpn
but when i connect the vpn my internet stops working and i have to unchecked ipv4 ""use default gateway ..etc"" in the vpn network settings then i will have no network access but i will have interent and if i left it checked i will have network access but no internet
i have on my laptop windows 7 , the vpn created using netgear router , the server is windows server 2003

if i was home running from the same router the server is running from it will work fine but when i try to access it from out side using different router i can't have network and internet together
i have tried setting ip address static pool and with no luck
i will appreciate your help guys
thanks


My System SpecsSystem Spec
.
03 Mar 2013   #2
Parman

Windows 7 Ultimate x64
 
 

Inserting, I have never had this issue. Whenever i uncheck use remote default gateway I always have both remote network access and internet access. Since you're trying to browser for your files have you tried using the ipaddress instead of the computer name? \\address. Try that when you have use remote default gateway unchecked. also post the Ipconfig /all with the vpn active.
My System SpecsSystem Spec
03 Mar 2013   #3
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

It sometimes helps to manually type in the same DNS server IP's into the IPv4 properties as the Server is using.
My System SpecsSystem Spec
.

03 Mar 2013   #4
andreauk

windows 7
 
 

first thanks for your reply , i have tried the ip address to get the files but it didn't work also anyway this is the ipconfig for both status checked and unchecked


use gateway ...checked

Host Name . . . . . . . . . . . . : andrea-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

PPP adapter VPN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VPN
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-43-B8-60-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1B-38-AD-E2-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-6B-0E-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cfa:d595:608c:1579%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 03 March 2013 16:42:03
Lease Expires . . . . . . . . . . : 04 March 2013 17:06:43
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 184556735
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B9-28-FA-00-1B-38-AD-E2-FF

DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{43B860F5-03F4-442B-B0AC-DFB6B365471E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E106277B-FB6B-4232-A03E-7E9D3FEF729E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2053:6e9:a13d:208c(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::2053:6e9:a13d:208c%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{6DFE5425-D08A-4C10-8716-2647C0D4CC82}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


this is with the use gateway checked


Windows IP Configuration

Host Name . . . . . . . . . . . . : andrea-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

PPP adapter VPN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VPN
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-43-B8-60-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1B-38-AD-E2-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-6B-0E-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cfa:d595:608c:1579%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 03 March 2013 16:42:03
Lease Expires . . . . . . . . . . : 04 March 2013 17:06:43
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 184556735
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B9-28-FA-00-1B-38-AD-E2-FF

DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{43B860F5-03F4-442B-B0AC-DFB6B365471E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E106277B-FB6B-4232-A03E-7E9D3FEF729E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2053:6e9:a13d:208c(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::2053:6e9:a13d:208c%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{6DFE5425-D08A-4C10-8716-2647C0D4CC82}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\JOE>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : andrea-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

PPP adapter VPN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VPN
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-43-B8-60-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1B-38-AD-E2-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-6B-0E-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cfa:d595:608c:1579%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 03 March 2013 16:42:02
Lease Expires . . . . . . . . . . : 04 March 2013 17:06:42
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 184556735
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B9-28-FA-00-1B-38-AD-E2-FF

DNS Servers . . . . . . . . . . . : 8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{43B860F5-03F4-442B-B0AC-DFB6B365471E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E106277B-FB6B-4232-A03E-7E9D3FEF729E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
03 Mar 2013   #5
andreauk

windows 7
 
 

thanks chev65 i have tried that but it didnt work either , it seems very common problem but no solutions , i have tried like every body else these steps but no luck every body saying the same , i hope someone will get this fixed for us really i am disparate to solve it and i will appreciate your help , again thank you guys for the quick response
My System SpecsSystem Spec
03 Mar 2013   #6
andreauk

windows 7
 
 

chev65 may you explain what did you mean because maybe i misunderstood it . thanks
My System SpecsSystem Spec
03 Mar 2013   #7
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Have you tried using the router for DNS rather than typing it into the IPv4 properties, you are showing just one DNS server "Google" at 8.8.8.8 which appears to be manually entered.

After that it might help to type the same DNS IP's into the IPv4 properties of VPN adaptor.
My System SpecsSystem Spec
03 Mar 2013   #8
Parman

Windows 7 Ultimate x64
 
 

I'm wondering if it has to do with them both being on the same address range for local and remote subnets. I use 172.30.1.x at home since most networks use 192.168.1.x. I wonder if you change your home network to 192.168.2.x if your problem would be fixed. I know IPSEC you have to have different subnets.
My System SpecsSystem Spec
03 Mar 2013   #9
andreauk

windows 7
 
 

HI
no guys the problem still exist still no luck , alot of people says they solved it but they do go ahead and say how
just so annoying
again thank you guys
My System SpecsSystem Spec
03 Mar 2013   #10
andreauk

windows 7
 
 

come on guys I am sure some one out there had the same issue and solved the problem so please share it with us please
My System SpecsSystem Spec
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 if the vpn is connected i have no internet help will be appreciated




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