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Windows 7: Anyone know Diagnostic Software to monitor wired network for problems?

12 Mar 2013   #1
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 
Anyone know Diagnostic Software to monitor wired network for problems?

I need either a diagnostic procedure or some software that will tell me where the problem lies in a glitch in my home theater system.

I have a WD TV Live that I use as a networked media player for playing recorded video files (MPEG-2 streams, ts, tp, avi, mp4) through a HT receiver to the TV. At least once or twice during a one hour program the picture will black out momentarily and recover, or the whole thing will freeze (no response on the remote).

When it freezes it loses all network connectivity and cannot see the LAN. If I unplug the unit and it starts back up it has lost it's normal 192.168.xx.xxx IP and has a 169.xxx.x.x IP instead.

To get things back up and running I will reset the router (TrendNet TEW-691GR). Once the router has rebooted I can access the LAN again and it will work fine for a while longer.

When the WD TV Live loses connectivity, all of the PC's on the wired network lose connectivity. I can't access the router through the PC to reboot it. I have to physically turn it on and off.

I have 2 PCs and the WD TV Live plugged into the router. The 4th Ethernet port is connected to an 8 port switch which is almost full. Not all the devices on the switch are on at one time.

It seems to me fairly obvious that it is the router dropping connections. But I can't completely rule out the WD TV Live because there are none of these problems using the other devices.

Before I shell out near $200 for a replacement I'd like to be sure. Would anyone care to suggest how I should proceed? Thanks.


My System SpecsSystem Spec
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13 Mar 2013   #2
MadforitSteve

Windows 7 Ultimate x64
 
 

Have a look at this app,,,it may be just what you are looking for.

Let me know how you get on,,and if so I will try to find something more specific for you.
My System SpecsSystem Spec
13 Mar 2013   #3
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hey Steve... looks like the link did not post. Can you put it up again?
My System SpecsSystem Spec
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13 Mar 2013   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Wireshark works well for this.
Wireshark Download
My System SpecsSystem Spec
13 Mar 2013   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Thanks Chev.
Now I just hope I can read/interpret the results
My System SpecsSystem Spec
13 Mar 2013   #6
MadforitSteve

Windows 7 Ultimate x64
 
 

Just give me a shout if you need any help working through the results.
My System SpecsSystem Spec
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 Anyone know Diagnostic Software to monitor wired network for problems?




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