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Windows 7: Belkin Network USB hub F5L009

24 Jan 2009   #1

XP/win7 x86 build 7127
 
 
Belkin Network USB hub F5L009

Just thought i would post a workaround, fix, solution for this until ms does possibly.... although it may be a belkin problem to fix

Hardware affected: Belkin Network USB Hub F5l009

Situation: Installing and getting usb network hub to communicate

Problem: Constant disconnecting of drives and Control Center crash/hang on exit. Under Windows 7 the drives/printer would connect, but then upon initial scan of a device it would close the connection, losing it completely, but still showing the device and devices attached to hub available on the network, not disabled like i have seen it show before when a problem with a device on the hub would occur.

Resolution(s): First running both the install software under vista comp and the actual connect.exe (Control Center) under vista comp after install before initial run. Secondly, under XP this device worked fine without having to manually port forward the hub thru the router. Whether a flaw with the software under XP or the utilization of Upnp under XP (which i use on xp and network).

Quick solve: Make sure to forward the ports manually, both tcp and udp. Also putting the device on DMZ will not work... tried and tested all i could think of

My System SpecsSystem Spec
12 May 2009   #2

windows 7
 
 
Thanks

How do you forward the ports manually?
My System SpecsSystem Spec
12 May 2009   #3

XP/win7 x86 build 7127
 
 

Quote   Quote: Originally Posted by skypearce69 View Post
How do you forward the ports manually?
well if you notice after install, it creates a firewall exception for windows firewall... take the same ports and enter the information into the router's configuration thru your browser. like http://192.168.1.1 . The hub has its own address as well and software, btw there is a firmware update for this device, but this isnt where to forward ports, just in the router like i stated.

Reason I had to do this was because of my setup, i was "piggybacking" another 4 port wired router onto the main router, and running the belkin usb network hub thru the 4port wired-only router. If just connected to your ONLY router, or atleast the same router from which you are connected to, there shouldnt be a need to enter the information in the router and forward the listed ports.


ALso, if you have your router setup as upnp enabled, then this wouldnt be needed. I have switched my thinking on upnp since i noticed some ports wouldnt release and/or refresh along with the changing of an IP, tho this may have been program/device/adapter dependant. So i have upnp disabled on the network, and hence the reason why i had to forward the ports from the second router that was hosting the belkin net usb hub
My System SpecsSystem Spec
.


12 May 2009   #4

windows 7
 
 
OK

We have just one Netgear router and the Belkin usb hub installed. Windows 7 recognizes our printer and external hard drive in the belkin software but will not connect to them. The belkin software tries to connect then basically times out. Do you have any other suggestions?
My System SpecsSystem Spec
12 May 2009   #5

XP/win7 x86 build 7127
 
 

Quote   Quote: Originally Posted by skypearce69 View Post
We have just one Netgear router and the Belkin usb hub installed. Windows 7 recognizes our printer and external hard drive in the belkin software but will not connect to them. The belkin software tries to connect then basically times out. Do you have any other suggestions?
hmmm.... well as i dont have this setup like i did before, had a move in between originally posting this and now. Waiting to run some wire to get it all back together again. From memory, it was really key to install under vista and then use vista mode for the connect.exe. If you notice in action center, maybe not now but eventually you will, see a msg sent from MS concerning this software as well. From memory it only reguarded the startup of the connect.exe original problem. Recommends for you to manually start it each time, but after i first seen that msg, a few weeks later when i hopped on laptop the startup of connect.exe at logon worked just fine now.

Like i said, remember vista compatibility mode for install of and use of connect.exe .

I hope to get around to wiring up the house this week and hooking everything back up again, then maybe i can be of more help to you then.
My System SpecsSystem Spec
12 May 2009   #6

windows 7
 
 
One more question

One more question. How do I install the software in Vista Compatibility mode? Thank for all your help on this, I really appreciate it.
My System SpecsSystem Spec
12 May 2009   #7

XP/win7 x86 build 7127
 
 

right click setup.exe, properties, compatibility tab, checkmark and choose Vista... you can try vista sp1 or sp2, but in beta i only chose regular vista. Then after you install the program, go to the program files/belkin and right click connect.exe and run in Vista comp mode also.
My System SpecsSystem Spec
19 May 2009   #8

windows 7
 
 
Hello Again

I have tried everything and I still can not get this to work in Windows 7. Do you think it is a driver issue? I even tried turning off all firewalls.
My System SpecsSystem Spec
19 May 2009   #9

XP/win7 x86 build 7127
 
 

Quote   Quote: Originally Posted by skypearce69 View Post
I have tried everything and I still can not get this to work in Windows 7. Do you think it is a driver issue? I even tried turning off all firewalls.
no, as there isnt a driver being used. Are you positively sure you installed under compatibility mode Vista (or Vista SP2 in RC) for the f5l009v140.exe ? And after install you went to programs files / belkin and ran the connect.exe in compatibility mode also?
My System SpecsSystem Spec
19 May 2009   #10

XP/win7 x86 build 7127
 
 

I am drilling holes today, and if possible running cable. I've had a problem finding the correct power cable for the hub right now, lost in moving. That shouldnt be too big of a problem, hopefully, it shall be found. After i run some wire i will then hook up the hub and start from scratch on the configuration, so i will be able to diagnose any problems that may mirror yours. I would hope this wouldnt be an RC issue with the install of the software, but... one can never tell these days.

ALso, in the meantime... hopefully you have played around and gotten somewhat familiar with your router and the settings. Try and uninstall, reboot, re-install the network hub software. write down the ports its tells you that it uses ( i forget ), and then find port forwarding in your router and forward those ports both udp and tcp to the ip of the network hub... i believe the default is 192.168.1.200... its either that, or thats what i configured and remember it to be. A way you can tell is thru the router browswer config, and somewhere there's info on the dhcp table if enabled... by process of elimination you can figure out who is who on the network. Either by name resolution or by mac address, the funky looking bi:na:ry:nu:mb:er ..... which by going to start, typing in cmd, enter, then typing in ipconfig /all will display the adapter's mac address.
My System SpecsSystem Spec
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