Unable to detect WiFi networks after reinstalling Windows 7

Lots2Learn · 17 Mar 2013

VistaKing:

If I understand correctly, you are referencing the three "Other Device", since they are the only three items with the

symbol beside them.

When I double-click each of them, I get the same message:

"The drivers for this device are not installed. (Code 28)
There is no driver selected for the decie information set or element."

Just curious, should not the WLAN you and torchwood are referencing appear here under Other devices, or above under Network adapters?

Ultimately, I suspect my ineptitude in successfully installing the driver may be the stumbling block here.

VistaKing · 17 Mar 2013

Don't double click on the devices that have the

symbol on them but right click on them and choose properties . Once the window opens up click on the Details tab. Inside the Details tab click on the down arrow under property and choose Hardware Ids

Lots2Learn · 17 Mar 2013

Ok -- got it.

Coincientally, it turns out that Right Click > Properties yields the same screen as the double-click with the message:

"The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element."

VistaKing · 17 Mar 2013

These steps should work

Open your Device Manager and expand Other Devices. Right click the devices ( one at a time ) and select properties.
Select the Details tab at the top and click the drop down menu under Property. Change Device description to Hardware ID's.

Lots2Learn · 17 Mar 2013

Sorry, VistaKing, I don't understand how I'm messing up the driver install.

There are two screenshots in the attached file.

One is the result of running the Setup application file in the main driver folder.

The second is the result of running the Install application file in the Driver sub-folder.

Ultimately it seems the problem here comes down to installing the driver. I cannot extract the files (see previous posting) when I downloaded it today (twice).

But the files in the screenshot are from yesterday's download.

Turns out the public WiFi site I am using closes in 5 minutes. I will return to this again tomorrow, though I'm still stuck with the driver install dilemma. Perhaps I will download a zip file extractor and try that part again.

If this were a game of chess, I think I would Resign and set up the pieces again.

VistaKing · 17 Mar 2013

If you would like I could take a stab at it .

Download TeamViewer

TeamViewer - Free Remote Control, Remote Access & Online Meetings

note: leave everything default and keep clicking Next to install the program . PM me the user id and password . That will give me access to your laptop . You may remove the software once we are done.

Note

You do need to have Internet access on the laptop for teamviewer to work

Lots2Learn · 18 Mar 2013

Thanks for the offer, VistaKing.

I'd gladly take you up on it, except that presently I only have WiFi access to the internet.

VistaKing · 18 Mar 2013

Doesn't matter what form . As long as you have Internet access .

Lots2Learn · 18 Mar 2013

But if I only have WiFi access, and if the WiFi connection is not working on the computer in question, how will you be able to access the computer to fix the problem?

VistaKing · 18 Mar 2013

Thought you meant you have your wifi working . My bad . Lets get the drivers working . May I have the prnt screen of the Details tab of the devices with the

?

In the the Device Manager right click on the device and choose properties . Once the properties window comes up click on the Details tab . Inside the details tab click on the down arrow under property and choose Hardware Ids .