Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Internet/WIFI disconects 50+ times a day - how to tell what it is?

17 Mar 2013   #1
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 
Internet/WIFI disconects 50+ times a day - how to tell what it is?

This is getting beyond frustrating. My internet has been disconnecting 50+ times per day and it's driving me nuts.

I know it's not just my computer as all wifi devices are having issues.

How can I tell what is disconnecting, the router or the cable internet itself?

Calling up tech support for the cable internet is pointless as they never know what they're talking about, tell me that everything looks like it's working fine & they can send a technician out, which they've done before and it does nothing.

Seems like it's hit or miss. I'd blame it on the most recent solar flare but it's been doing this longer than a few days at this point.

Thanks.


My System SpecsSystem Spec
.
17 Mar 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Plug your PC directly to the modem for testing . If you get disconnected then you know what is causing the issues .
My System SpecsSystem Spec
17 Mar 2013   #3
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

All devices have been having issues, wired or wireless, so it's not just the dongle on the PC.
My System SpecsSystem Spec
.

17 Mar 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

We are testing the modem .
My System SpecsSystem Spec
17 Mar 2013   #5
Parman

Windows 7 Ultimate x64
 
 

You can also open two command prompts and type in the text below.

Command prompt:1
ping -t 8.8.8.8

Command prompt:2
This one depends on your default gateway/router
If you don't know the address you can use ipconfig to view it

ping -t router address


Then let them run. When you decide its ran long enough hit ctrl+c to stop them. Look at the results and post them here. If you see connection issues with one but not the other you can find the source.
My System SpecsSystem Spec
24 Mar 2013   #6
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Ok I'm running the 1st command prompt now. How long should I let it run, 10 minutes or 10 hours?

For the second, when I try ti run ipconfig.exe from the start menu it opens & closes quickly & I can't get any info?
My System SpecsSystem Spec
24 Mar 2013   #7
Parman

Windows 7 Ultimate x64
 
 

You need to run them both from the command line. Just run them till you see disconnects. We and make sure they're both running. So use two command line prompts.
My System SpecsSystem Spec
24 Mar 2013   #8
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Ok how do I find the IP address of the router though? ipconfig just opens & closes?
My System SpecsSystem Spec
24 Mar 2013   #9
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by JohnnyScience View Post
Ok how do I find the IP address of the router though? ipconfig just opens & closes?
open a command prompt window
then type ipconfig into that black window

See this post or the whole tread:
Computer connected to internet wirelessly but webpages won't load

You can ignore the slight differences in the ping command line... just use ipconfig gateway info. Most of the time, that is your router's IP.

As was said, keep these two pings running.
This will let you know where the connection dies:
between computer and router
or
between computer and Google (8.8.8.8)

If your internet dies and you can still ping the router...
...then most likely the router is okay.
If both pings start timing out at the same time...
...then the router might be locking up.
My System SpecsSystem Spec
24 Mar 2013   #10
Parman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by JohnnyScience View Post
Ok how do I find the IP address of the router though? ipconfig just opens & closes?
open a command prompt window
then type ipconfig into that black window

See this post or the whole tread:
Computer connected to internet wirelessly but webpages won't load

You can ignore the slight differences in the ping command line... just use ipconfig gateway info. Most of the time, that is your router's IP.

As was said, keep these two pings running.
This will let you know where the connection dies:
between computer and router
or
between computer and Google (8.8.8.8)

If your internet dies and you can still ping the router...
...then most likely the router is okay.
If both ping start timing out at the same time...
...then the router might be locking up.
I love how you can say exactly what I'm trying to do when I'm in a hurry. Next time I'm webside I will give a major Rep. Thanks for explaining.
My System SpecsSystem Spec
Reply

 Internet/WIFI disconects 50+ times a day - how to tell what it is?




Thread Tools





Similar help and support threads
Thread Forum
Desktop WIFI Internet Issue - Connected, but Slow/Dropped Internet
I've been battling this particular issue for a couple of weeks now without much success. I have a custom built desktop where my WIFI connection will deteriorate to the point where internet (and gaming over Steam, etc...) will be either painfully slow or unable to load pages at all. Windows claims...
Network & Sharing
WiFi disconects all the time on my PC-using Netgear WN311B adapter
Hi all, Today I installed the latest netgear drivers for this wireless adapter of mine to hopefully improve my wifi signal on my PC, as it has been a bit slow recently and I thought the drivers were outdated or something. However since doing this my WiFi has now decided to disconect all the time...
Network & Sharing
Internet Disconects
I recently done a repair install and ever since I've been having internet problems. My internet constantly disconnects. I have a Compaq Presario CQ5715F with Windows 7 Home Premium. I have a WUSB54G ver. 4. I installed the drivers for RT2500 USB Wireless Lan Card. I rolled back the drivers. I...
Network & Sharing
USB wifi adapter unrecognized on start up at times
Hey All, My usb Wireless Adapter is sometimes not recognized at start up. Iím running a Windows 7 Ultimate 64 bit operating system. My wireless adapter is a Premiertek Powerlink 802.11b/g/n that is mounted outside (Michigan). I am connecting to a neighbors unsecured wifi and at times my adapter...
Network & Sharing
Internet sharing via Virtual Wifi miniport drops internet access
Hi All, I have established a Virtual Wifi Miniport and would like to share my laptops internet via the Miniport. Whenever I connect my android phone with this access point, it works perfectly for a few minutes and then all of a sudden there is no internet on the phone. The phone remains connected...
Network & Sharing
internet disconects and is slow.
hi guys, i did a clean install of windows 7 due to reg problems at the start of this year. before that the wifi went fine it did not disconnect of me and windows was not saying that it can find the network. so the problem is that when i am in my room it runs very slow at times and disconnects...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App