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#1
Yellow Triangle, No internet access - Tried everything
Hello all,
I've come here to hopefully get some assistance with my internet issue rather lack of internet issue.
I have an Acer Aspire S3 and am unable to connect to home network using Wifi connection. I have tried almost everything and nothing has worked thus far. My laptop does not have an Ethernet port so I have been unable to test if it works through a wired connection.
My laptop is working fine as I have tried other wifi networks and there has been no issue. The modem/ router is brand new and works fine with the other devices in the house (2 other laptops and iphones).
I have spent hours on the phone with time warner and with Acer and both are blaming each other.
It's been like this since we have moved into the apartment (2 weeks ago) and I have been unable to connect on my laptop the entire time. However, i have taken it to other places and it works perfectly fine.
In summary, I have done the following-
- Reset the router etc. - didn't work
- un-installed the network adapters - didn't work.
- Restored the laptop to factory setting - didn't work
The network and sharing info. says that it is connected yet it is labelled as an unidentified network and there is no internet access. There are full bars on the screen and I signal is excellent. The other devices do not struggle at all ( one Toshiba satellite Pro and one Macbook).
I am now desperate and would love some help as both Time Warner and Acer have been mostly useless up to this point.
I've attached some images of ipconfig and also of the screen I get in the network and sharing centre.
Any help would be amazing! Thanks so much in advance,
Tjoner