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#1
Can't connect wireless or update windows 7 ultimate
I'm a local tech guy, just work from home and get a few customers a month. I have a problem that I can't figure out. First I can't update windows because it says the service isn't running. And I can't get the wireless to connect to anything, it tries using any connection then says 'the connection was unsuccessful'. I've looked around the internet and did lots of different suggestions, like reset winsock and related internet fixing stuff. I finally came to maybe the source. It is a service called "network location awareness", I can't start it at all and it seems to be important. What I don't understand is why wireless and windows updates are both not working. Wired works perfectly.
I've done all forms of virus checks from every website's forums and usually the virus part of my work is what I'm best at.
Forgive me for my lack of proper lingo, I just fix them
Dell Studio laptop (I couldn't find any model number on it), running Windows 7 Ultimate 64-bit
Let me know of anything else you need from me to help