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Windows 7: ipv6 no internet

29 Mar 2013   #21
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Woodhouse588 View Post
i'm not sure how to get to my routers set up page as its wireless and not connected to the computor. i tried that commandbutnothing happened.
You can edit your previous post to add stuff.

The mtu command has been known to fix this problem and the command should be working for you provided that you were using an elevated command prompt.

Elevated Command Prompt

To access your router, you just need to type the default gateway into the URL of your browser in order to gain access into your router, the gateway address is 192.168.1.1 If you haven't reset your router using the Reset button you should do so now.

It would also be best if you typed in the DNS server IP's into the routers settings, try using Google's DNS for now at 8.8.8.8 and 8.8.4.4 , then remove the DNS server IP's from the IPv4 properties of this connection.

After resetting the router it's required that you type back in the security password, SSID etc. make sure those match the ones on your wireless profile.

If you can go into Add-Remove programs in the Control Panel then uninstall Adobe Flash player and also uninstall Msoft Silver Light if you have it installed, these two programs can sometimes cause this problem.

You should also flush the DNS cache, link below.

http://www.vistax64.com/tutorials/74...ver-cache.html


My System SpecsSystem Spec
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29 Mar 2013   #22
Woodhouse588

Windows 7 home 32 bit
 
 

on my router page on the web browser i cant edit anything at all so i dont know if i can change it. Would it be an idea o call my isp to see if they can fix the problem
My System SpecsSystem Spec
29 Mar 2013   #23
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Woodhouse588 View Post
on my router page on the web browser i cant edit anything at all so i dont know if i can change it. Would it be an idea o call my isp to see if they can fix the problem
Yes it might be helpful, you may only have a modem here or a modem/router, I just assume this because you can't change the settings which is rather strange. You did have a valid DNS server typed into your IPv4 properties but not sure if that has anything to do with the problem.

There are many people with this same problem, they can only go to Google sites, but there are many solutions with absolutely no clear resolution for fixing the problem so calling your ISP may help if the other solutions I posted don't work.

I would also consider uninstalling Norton using it's special uninstall tool.
My System SpecsSystem Spec
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29 Mar 2013   #24
Woodhouse588

Windows 7 home 32 bit
 
 

we have a zyxel thing which is extending the intenet from an outbuilding into our house so i think thats a router
My System SpecsSystem Spec
29 Mar 2013   #25
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Woodhouse588 View Post
we have a zyxel thing which is extending the intenet from an outbuilding into our house so i think thats a router
That is most likely the source of the problem but very difficult to diagnose that from my end.

It may require a reset or something.
My System SpecsSystem Spec
29 Mar 2013   #26
Woodhouse588

Windows 7 home 32 bit
 
 

the thing is the internet works well on my xbox and iphone etc just not on the pc. if i was to disable norton would i have to restart before anything happened?
My System SpecsSystem Spec
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 ipv6 no internet




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