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Windows 7: ipv6 no internet

29 Mar 2013   #1
Woodhouse588

Windows 7 home 32 bit
 
 
ipv6 no internet

my ipv6 has no internet connection and therefore i cannot use the internet on my pc. attached screenshots of ip config and network status.




Attached Thumbnails
-imageuploadedbyseven-forums1364556891.628920.jpg   -imageuploadedbyseven-forums1364556917.215573.jpg  
My System SpecsSystem Spec
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29 Mar 2013   #2
benjy206

Windows 7 Ultimate 64-bit
 
 

Everyone's computer is like that you don't need ipv6. It isn't up and running yet. That shouldn't effect your internet.
My System SpecsSystem Spec
29 Mar 2013   #3
benjy206

Windows 7 Ultimate 64-bit
 
 

Please try the following commands in cmd for me.

ping www.google.ie
(post back results)
My System SpecsSystem Spec
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29 Mar 2013   #4
Woodhouse588

Windows 7 home 32 bit
 
 

what commands?
My System SpecsSystem Spec
29 Mar 2013   #5
benjy206

Windows 7 Ultimate 64-bit
 
 

open command prompt by going to - start - all programs - accessories - command prompt

then type:

ping www.google.ie
My System SpecsSystem Spec
29 Mar 2013   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Woodhouse588 View Post
my ipv6 has no internet connection and therefore i cannot use the internet on my pc. attached screenshots of ip config and network status.
IPv6 is actually used internally with Windows for a number of functions including Homegroup connectivity but it doesn't connect to the internet in the true sense. IPv4 is the one that counts and you are showing a valid IP and should be connected.

Because you are showing a valid IP here most likely your anti virus software or firewall is blocking the connection. Try disabling, reconfiguring or uninstalling your A/V software.
My System SpecsSystem Spec
29 Mar 2013   #7
benjy206

Windows 7 Ultimate 64-bit
 
 

Well yes it's used but you don't use it to access the internet so that wouldn't be causing no internet access. So im trying to get him to ping google.com and if that doesn't reply try get him to ping there ip address and if that replies that's going to be a dns problem
My System SpecsSystem Spec
29 Mar 2013   #8
Woodhouse588

Windows 7 home 32 bit
 
 

it said request timed out after i pinged it and said packets sent= 4 received =0 amd lost =4
My System SpecsSystem Spec
29 Mar 2013   #9
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by benjy206 View Post
Well yes it's used but you don't use it to access the internet so that wouldn't be causing no internet access. So im trying to get him to ping google.com and if that doesn't reply try get him to ping there ip address and if that replies that's going to be a dns problem
Yes I explained that, and IPv6 is used for a variety of functions so it is required, but I'm going to stick with my original assessment of the problem.
My System SpecsSystem Spec
29 Mar 2013   #10
Woodhouse588

Windows 7 home 32 bit
 
 

if norton is my antivirus software shall i disable it?
My System SpecsSystem Spec
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 ipv6 no internet




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