Computer being remotely viewed right now (Urgent)

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  1. yk7
    Posts : 93
    Windows 7 Home Premium 64bit
       #1

    Computer being remotely viewed right now (Urgent)


    So someone on my Steam contact list is able to view my computer screen. Don't have time to go into details but how can I stop this?
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Turn OFF Remote Connection - mimic settings shown below, then reboot computer.

    Computer being remotely viewed right now (Urgent)-capture.png

    Also, change password on router, and reboot it.
      My Computer


  3. yk7
    Posts : 93
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Golden said:
    Turn OFF Remote Connection - mimic settings shown below, then reboot computer.

    Computer being remotely viewed right now (Urgent)-capture.png

    Also, change password on router, and reboot it.
    Where are those settings?

    Edit: Found it but not seeing the settings below the remote assistance box.
    Last edited by yk7; 30 Mar 2013 at 11:12.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Use screen capture of panel to explain what you are seeing.
      My Computer


  5. yk7
    Posts : 93
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Golden said:
    Use screen capture of panel to explain what you are seeing.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    How are you opening up that panel?

    Please do this:

    1. Click Start
    2. Right-click My Computer
    3. Click Properties

    Now click System protection on the panel that opens.

    Computer being remotely viewed right now (Urgent)-capture.png

    Does the panel still look the same as the first one you showed me? If so, please do the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply

    4. Provide your system details using this:
    System Info - See Your System Specs

    Can you also tell us which anti-virus software and firewall you have installed? When was the last time you performed a virus scan?
      My Computer


  7. Posts : 145
    Windows 7 Enterprise x64 SP1 Version 6.1 Build 7601
       #7

    I think the best solution is to configure your firewall so that it allows only (inbound/outbound) ports which are required by your well known applications.

    For example here is a list of steam ports.

    I think you don't see all the options in "System properties" "remote tab" because you're using home edition of windows.
      My Computer


  8. yk7
    Posts : 93
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    codekiddy said:
    I think the best solution is to configure your firewall so that it allows only (inbound/outbound) ports which are required by your well known applications.

    For example here is a list of steam ports.

    I think you don't see all the options in "System properties" "remote tab" because you're using home edition of windows.
    That would probably be why. I am using home edition.
      My Computer


  9. yk7
    Posts : 93
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Golden said:
    How are you opening up that panel?

    Please do this:

    1. Click Start
    2. Right-click My Computer
    3. Click Properties

    Now click System protection on the panel that opens.

    Computer being remotely viewed right now (Urgent)-capture.png

    Does the panel still look the same as the first one you showed me? If so, please do the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply

    4. Provide your system details using this:
    System Info - See Your System Specs

    Can you also tell us which anti-virus software and firewall you have installed? When was the last time you performed a virus scan?
    It still didn't show and know the reason why. Using Windows 7 Home Edition. I am using Avast and haven't done a full scan in about a month. I don't have any extra third party firewalls.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Your system specs say Home Premium - if you are using Home only, then please update it.

    If you are using Home only, then everything should be fine now. Perform a full scan of your system for peace of mind, and do it regularly from now on.

    Rergards,
    Golden
      My Computer


 
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