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Windows 7: Computer being remotely viewed right now (Urgent)

30 Mar 2013   #1
yk7

Windows 7 Home Premium 64bit
 
 
Computer being remotely viewed right now (Urgent)

So someone on my Steam contact list is able to view my computer screen. Don't have time to go into details but how can I stop this?


My System SpecsSystem Spec
.
30 Mar 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Turn OFF Remote Connection - mimic settings shown below, then reboot computer.

Name:  Capture.PNG
Views: 38
Size:  42.8 KB

Also, change password on router, and reboot it.


My System SpecsSystem Spec
30 Mar 2013   #3
yk7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Turn OFF Remote Connection - mimic settings shown below, then reboot computer.

Attachment 261803

Also, change password on router, and reboot it.
Where are those settings?

Edit: Found it but not seeing the settings below the remote assistance box.
My System SpecsSystem Spec
.

30 Mar 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Use screen capture of panel to explain what you are seeing.
My System SpecsSystem Spec
30 Mar 2013   #5
yk7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Use screen capture of panel to explain what you are seeing.
My System SpecsSystem Spec
30 Mar 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

How are you opening up that panel?

Please do this:

1. Click Start
2. Right-click My Computer
3. Click Properties

Now click System protection on the panel that opens.

Name:  Capture.PNG
Views: 25
Size:  60.1 KB

Does the panel still look the same as the first one you showed me? If so, please do the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

4. Provide your system details using this:
System Info - See Your System Specs

Can you also tell us which anti-virus software and firewall you have installed? When was the last time you performed a virus scan?


My System SpecsSystem Spec
30 Mar 2013   #7
codekiddy

Windows 7 Enterprise x64 SP1 Version 6.1 Build 7601
 
 

I think the best solution is to configure your firewall so that it allows only (inbound/outbound) ports which are required by your well known applications.

For example here is a list of steam ports.

I think you don't see all the options in "System properties" "remote tab" because you're using home edition of windows.
My System SpecsSystem Spec
30 Mar 2013   #8
yk7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by codekiddy View Post
I think the best solution is to configure your firewall so that it allows only (inbound/outbound) ports which are required by your well known applications.

For example here is a list of steam ports.

I think you don't see all the options in "System properties" "remote tab" because you're using home edition of windows.
That would probably be why. I am using home edition.
My System SpecsSystem Spec
30 Mar 2013   #9
yk7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
How are you opening up that panel?

Please do this:

1. Click Start
2. Right-click My Computer
3. Click Properties

Now click System protection on the panel that opens.

Attachment 261929

Does the panel still look the same as the first one you showed me? If so, please do the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

4. Provide your system details using this:
System Info - See Your System Specs

Can you also tell us which anti-virus software and firewall you have installed? When was the last time you performed a virus scan?
It still didn't show and know the reason why. Using Windows 7 Home Edition. I am using Avast and haven't done a full scan in about a month. I don't have any extra third party firewalls.
My System SpecsSystem Spec
30 Mar 2013   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Your system specs say Home Premium - if you are using Home only, then please update it.

If you are using Home only, then everything should be fine now. Perform a full scan of your system for peace of mind, and do it regularly from now on.

Rergards,
Golden
My System SpecsSystem Spec
Reply

 Computer being remotely viewed right now (Urgent)




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