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Windows 7: No Internet Connection after Clean Install


03 Apr 2013   #1

Windows 7 X64 Professional
 
 
No Internet Connection after Clean Install

Swapped out a rapidly filling 120 GB Intell SSD for a Samsung 256 GB SSD. Performed diskpart, clean all before install on new SSD. Cannot connect to Internet either wirelessly or via hard wired port. Device manager says "Driver for this device are not installed (Code 28)." Went to Toshiba's site and could not find drivers? I figured I'd download them to a thumb drive and then point the device manager to them that way. Maybe I am not looking in the right spot? Machine is a Satellite P770. I've done several clean installs on this machine in the past and have never run into this no Internet connection issue after first boot. Any help would be appreciated.

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03 Apr 2013   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Dave,

I found these drivers at Toshiba's site. You should be able to download them to your thumb drive, then install them on the Satellite P770 to hopefully be able to setup your LAN or wireless afterwards.

Click on the Drivers & Updates tab, then you can click on the LAN, WAN, and Wi-Fi links under "Filter by" on the left for each driver.

http://support.toshiba.com/support/modelHome?freeText=3026499

Hope this helps.
My System SpecsSystem Spec
03 Apr 2013   #3

Windows 7 X64 Professional
 
 

Thanks for trying, Brink. Yup, those are the same things I saw when I went to Toshiba's site. When clicking the filter under "LAN," I am sent to something called "ConfigFree." It's a set of utilities for troubleshooting. There is no driver. The other two supply wimax support and a realtek wireless driver. I'm in an area where there is no wifi so, that one won't work right now. I need the LAN driver for this machine and can't find it.
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04 Apr 2013   #4

Windows 7 X64 Professional
 
 

Found a LAN driver for my computer on Softpedia. Don't know why I couldn't find it on Toshiba's site. Anyhow, I loaded it on my thumb drive and installed it from my fresh Windows install and immediately was connected to the www. 145+ Windows updates to go!
My System SpecsSystem Spec
04 Apr 2013   #5
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Great news.
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 No Internet Connection after Clean Install




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