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Windows 7: Printing to HomeGroup does not work


05 Apr 2013   #1

Windows 7 Home Premium 64
 
 
Printing to HomeGroup does not work

PC 1 (Windows 7) is USB connected to a printer and is in the homegroup.
PC 2 (Windows 8) is in the homegroup, and the printer is visible when I click print.
Both PCs have Norton Internet Security.
Both PCs are awake, and the printer is on.
Both PCs have Network discovery, File and Printer Sharing, and Allow Windows to Manage Homegroup Connections on.

When I try to print from PC 2, I get no output and no visible error messages.

My System SpecsSystem Spec
.

05 Apr 2013   #2

Windows 7 Ult, Windows 8.1 Pro,
 
 

Do both PC's have the drivers for the printer installed?
My System SpecsSystem Spec
05 Apr 2013   #3

Windows 7 Home Premium 64
 
 

I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
My System SpecsSystem Spec
.


05 Apr 2013   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I don't have Win8. Does it have a Devices and Printers in the start menu? If so click on Add a Printer and select Network Printer and see if it's found, then click it and Add.
My System SpecsSystem Spec
05 Apr 2013   #5

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by dinosaur222 View Post
I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
With Windows 8 it was all fairly automatic for me, I would investigate Norton and make sure it's firewall isn't blocking it.
My System SpecsSystem Spec
06 Apr 2013   #6

Windows 7 Home Premium 64
 
 

From PC 2, the printer on PC 1 is 'installed.' I tried to install it again as a network printer, but Windows 8 doesn't ask whether it is a network printer.

I'll see what I can do with Norton. I suppose I'll need to temporarily disable the firewall.
My System SpecsSystem Spec
06 Apr 2013   #7

Windows 7 Home Premium 64
 
 

Printing worked fine when I disabled the firewall. I'll pursue with Norton. Thanks to all!
My System SpecsSystem Spec
06 Apr 2013   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

IT was suggested to me that my Norton firewall may be the cause, but I could not find any settings relating to the network devices.
My System SpecsSystem Spec
06 Apr 2013   #9

Windows 7 Ult, Windows 8.1 Pro,
 
 

[QUOTE=chev65;2353037]
Quote   Quote: Originally Posted by dinosaur222 View Post
I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
With Windows 8 it was all fairly automatic for me, I would investigate Norton and make sure it's firewall isn't blocking it.[/QUOTE]


Quote   Quote: Originally Posted by dinosaur222 View Post
Printing worked fine when I disabled the firewall. I'll pursue with Norton. Thanks to all!
Very good, yes I'm sure Norton has a method for allowing network devices though it's firewall.
My System SpecsSystem Spec
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 Printing to HomeGroup does not work




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