Printing to HomeGroup does not work


  1. Posts : 4
    Windows 7 Home Premium 64
       #1

    Printing to HomeGroup does not work


    PC 1 (Windows 7) is USB connected to a printer and is in the homegroup.
    PC 2 (Windows 8) is in the homegroup, and the printer is visible when I click print.
    Both PCs have Norton Internet Security.
    Both PCs are awake, and the printer is on.
    Both PCs have Network discovery, File and Printer Sharing, and Allow Windows to Manage Homegroup Connections on.

    When I try to print from PC 2, I get no output and no visible error messages.
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    Do both PC's have the drivers for the printer installed?
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64
    Thread Starter
       #3

    I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
    On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    I don't have Win8. Does it have a Devices and Printers in the start menu? If so click on Add a Printer and select Network Printer and see if it's found, then click it and Add.
      My Computer


  5. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #5

    dinosaur222 said:
    I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
    On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
    With Windows 8 it was all fairly automatic for me, I would investigate Norton and make sure it's firewall isn't blocking it.
      My Computer


  6. Posts : 4
    Windows 7 Home Premium 64
    Thread Starter
       #6

    From PC 2, the printer on PC 1 is 'installed.' I tried to install it again as a network printer, but Windows 8 doesn't ask whether it is a network printer.

    I'll see what I can do with Norton. I suppose I'll need to temporarily disable the firewall.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64
    Thread Starter
       #7

    Printing worked fine when I disabled the firewall. I'll pursue with Norton. Thanks to all!
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #8

    IT was suggested to me that my Norton firewall may be the cause, but I could not find any settings relating to the network devices.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    [QUOTE=chev65;2353037]
    dinosaur222 said:
    I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
    On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
    With Windows 8 it was all fairly automatic for me, I would investigate Norton and make sure it's firewall isn't blocking it.[/QUOTE]


    dinosaur222 said:
    Printing worked fine when I disabled the firewall. I'll pursue with Norton. Thanks to all!
    Very good, yes I'm sure Norton has a method for allowing network devices though it's firewall. :)
      My Computer


 

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