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Windows 7: Unable to run Ping and Traceroute

12 Apr 2013   #11
benjy206

Windows 7 Ultimate 64-bit
 
 

Hmm I think that it could be time for a system restore. That vpn seemed to of messed it all up for you.

System Restore


My System SpecsSystem Spec
.
12 Apr 2013   #12
probuddha

Win 7 Professional 64 bit
 
 

I have no restore points on my system
My System SpecsSystem Spec
12 Apr 2013   #13
benjy206

Windows 7 Ultimate 64-bit
 
 

You must have them turned off. System Restore - Enable or Disable

Post a screen shot of you network adapter's
My System SpecsSystem Spec
.

12 Apr 2013   #14
probuddha

Win 7 Professional 64 bit
 
 

System Restore on my PC seems to be enabled already, please see screenshot below

Also when I try to ping and trace routes to IP addresses, it works, but not with any domain names

Screenshot of my network adapter also attached


Attached Images
Unable to run Ping and Traceroute-sys-restore.png Unable to run Ping and Traceroute-network-adapter.png 
My System SpecsSystem Spec
12 Apr 2013   #15
benjy206

Windows 7 Ultimate 64-bit
 
 

Ok maybe you should try advanced boot menu and do safe mode from there. Advanced Boot Options

Click on just Safe Mode then try a system restore from within safe mode. Go to control panel.
My System SpecsSystem Spec
12 Apr 2013   #16
probuddha

Win 7 Professional 64 bit
 
 

I reinstalled my network adapter...still no improvement

Also I noticed that my CMD takes a few seconds to close after clicking the X on it. Previously it was instant
My System SpecsSystem Spec
12 Apr 2013   #17
benjy206

Windows 7 Ultimate 64-bit
 
 

Yes I would try going into safe mode and see if you can do a system restore because if you have them on it should be creating restore points
My System SpecsSystem Spec
12 Apr 2013   #18
probuddha

Win 7 Professional 64 bit
 
 
Problem Solved!

Hi

So I tried this method as suggested in this thread and it seemed to fix the problem

Code:
Let’s try to reset WINSOCK, IPv4 TCP/IP and IPv6 TCP/IP stack.
 
a. Click on Start and in the search box, type cmd.
b. Right click on the Command Prompt, select "Run as Administrator" to open a Command Prompt.
c. At the command prompt window, type the following commands:
netsh winsock reset catalog that resets WINSOCK entries to installation defaults.
netsh int ipv4 reset reset.log that resets IPv4 TCP/IP stack to installation defaults.
netsh int ipv6 reset reset.log resets IPv6 TCP/IP stack to installation defaults.
d. Restart the computer.
I can now ping and trace routes to domain names as well Also that message box that appeared while accessing the properties of the network adapter didn't show up this time

Thank you so much for your help on this Brendan, very appreciated!
My System SpecsSystem Spec
12 Apr 2013   #19
benjy206

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by probuddha View Post
Hi

So I tried this method as suggested in this thread and it seemed to fix the problem

Code:
Letís try to reset WINSOCK, IPv4 TCP/IP and IPv6 TCP/IP stack.
 
a. Click on Start and in the search box, type cmd.
b. Right click on the Command Prompt, select "Run as Administrator" to open a Command Prompt.
c. At the command prompt window, type the following commands:
netsh winsock reset catalog that resets WINSOCK entries to installation defaults.
netsh int ipv4 reset reset.log that resets IPv4 TCP/IP stack to installation defaults.
netsh int ipv6 reset reset.log resets IPv6 TCP/IP stack to installation defaults.
d. Restart the computer.
I can now ping and trace routes to domain names as well Also that message box that appeared while accessing the properties of the network adapter didn't show up this time

Thank you so much for your help on this Brendan, very appreciated!
No problem
My System SpecsSystem Spec
Reply

 Unable to run Ping and Traceroute




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