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Windows 7: Wired connection, internet stuck at "Identifying", 169.XX IP problem

13 Apr 2013   #11
n00boxular

win xp pro
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by n00boxular View Post
...the DNS servers. However they were both "192.168.1.1"....
By "both" do you mean that the there were two IP addresses under the DNS part of IPCONFIG and that they were both 192.168.1.1?

If 192.168.1.1 is listed only once, then that is fine:
The computer is asking the router for DNS info.
Then the router asks the some other entity (depending on its settings/options) for DNS info.
The router relays the DNS info back to the computer.

I just skip the middle layers and go straight to the DNS servers at OpenDNS (where I have some filtering setup).


Im just gonna wait for my ISP to respond and if they don't. I'll go install windows 8.


My System SpecsSystem Spec
.
13 Apr 2013   #12
UsernameIssues

W7 Pro SP1 64bit
 
 

Windows 8 sounds like a plan :-)

One thing that I don't think got answered.
When using a hard wire connection to the router...
...and using a static IP
...and letting the computer get the DNS info from the router
(e.g. obtain DNS server address automatically)
can you surf the net?
Does the hard wired connection also get that duplicate DNS entry?
If so, then is sounds like a bad setting in the router.
My System SpecsSystem Spec
13 Apr 2013   #13
n00boxular

win xp pro
 
 

Sorry for not answering that, but that option is greyed out when I choose "Use this IP"



Here is what I see when I am on the wired connection:



My System SpecsSystem Spec
.

13 Apr 2013   #14
UsernameIssues

W7 Pro SP1 64bit
 
 

Doh! I failed to check if that was even an option that you could select. It is greyed out for me too.

You could try and manually set the DNS to 192.168.1.1 (instead of 8.8.8.8) and see if you still get that DNS error. I'm not sure why the router (or your ISP) is not letting you pick/use your own DNS. You might ask them about that too.
My System SpecsSystem Spec
14 Apr 2013   #15
n00boxular

win xp pro
 
 

Just check it. Doesn't work. Gonna give my ISP one more day before I format. Thanks for all the quick responses.

For those who read this thread later and have the same issue:

This is happening because your network card is not being assigned a correct IP address. To solve this issue, assign a static IP address to that network card.

You can obtain all necessary info from a working connection to the same modem/router.
My System SpecsSystem Spec
14 Apr 2013   #16
UsernameIssues

W7 Pro SP1 64bit
 
 

If you end up with Windows 8 on the laptop, be sure to post back and let us know if that cures this ill.

Or post back if the ISP solves the issue another way. It sure seems like a weird router configuration that will not talk to a computer once you assign a static IP within the DHCP range or outside of that range and the same DNS IP address that it doles out to other working computers.
My System SpecsSystem Spec
14 Apr 2013   #17
TheCyberMan

Windows 7 Ultimate x64
 
 

You can leave the DNS settings as googles Public DNS servers if using the static IP address always better to do that than point to the ateway IP address as that cannot resolve IP's or website addresses using your ISP's DNS servers is preferable to any other. Having 192.168.1.1 is ok to use if you have no DNS server addresses to use.

One thing to do which i have not seen that has been done is to download the latest drivers for your ethernet adapter card from the computer manufacturer's website if a branded computer or motherboard manufacturr's website if a custom or self built computer. If an add on card then the vendor website.

Device manager is not reliable for finding updated drivers as card manufacturer's do not always update the microsoft database when they release a new driver.
My System SpecsSystem Spec
14 Apr 2013   #18
n00boxular

win xp pro
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
If you end up with Windows 8 on the laptop, be sure to post back and let us know if that cures this ill.

Or post back if the ISP solves the issue another way. It sure seems like a weird router configuration that will not talk to a computer once you assign a static IP within the DHCP range or outside of that range and the same DNS IP address that it doles out to other working computers.
I'm probably gonna have to go with the windows install since my ISP's customer support is real shit. That, however, might take time since I have to get my hands on a ext. HDD to copy over ~ 1 TB of data. Don't worry about me reporting back, this is the second time this forum has amazed me with quick responses and helpfulness.

Quote   Quote: Originally Posted by TheCyberMan View Post
You can leave the DNS settings as googles Public DNS servers if using the static IP address always better to do that than point to the ateway IP address as that cannot resolve IP's or website addresses using your ISP's DNS servers is preferable to any other. Having 192.168.1.1 is ok to use if you have no DNS server addresses to use.

One thing to do which i have not seen that has been done is to download the latest drivers for your ethernet adapter card from the computer manufacturer's website if a branded computer or motherboard manufacturr's website if a custom or self built computer. If an add on card then the vendor website.

Device manager is not reliable for finding updated drivers as card manufacturer's do not always update the microsoft database when they release a new driver.
I'll try the google DNS server thingy right now and edit this post with the results. Also, I made sure that the drivers I re-installed were the latest from the manufacturer's website.
My System SpecsSystem Spec
14 Apr 2013   #19
TheCyberMan

Windows 7 Ultimate x64
 
 

If the DNS servers do not work try ressetting the TCPIP stack and winsock and flushDNS cache.

Open a cmd prompt by right clicking and choosing run as administrator and type:

netsh int ip reset reset.log press enter
netsh int ipv6 reset reset.log press enter
netsh winsock reset catalog press enter
ipconfig /flushdns press enter and restart computer
My System SpecsSystem Spec
14 Apr 2013   #20
n00boxular

win xp pro
 
 

I googled "google DNS servers" and what do I see? Ive tried their servers already 8.8.8.8 and 8.8.4.4. Same stuff. Tried the flush, reset thing in command prompt with the DNS settings still no go. Tried changing the routers DNS servers, still no go.

What's even more frustrating, I did a system restore to a few days before the problem started and the problem is still there.

I went back to my wireless connection and tried the static IP with google DNS servers and I couldn't connect to the internet so I'm guessing my router isn't allowing different DNS servers.

I noticed that my wireless connecting was showing a DNS connection suffix or something when connected so I tried to assign that to my wired connection and still no go.

FML
My System SpecsSystem Spec
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 Wired connection, internet stuck at "Identifying", 169.XX IP problem




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