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Windows 7: Wired connection, internet stuck at "Identifying", 169.XX IP problem


12 Apr 2013   #1

win xp pro
 
 
Wired connection, internet stuck at "Identifying", 169.XX IP problem

Hi hi!

So we recently changed our telephone cable at it was really old and crappy and this involved moving the modem quite a bit. Just to make sure everything was clean and dandy we reset(ted?) the modem/router.

I am on a HP Pavilion DV6 6096 EX NOTEBOOK. My network card is a "Realtek PCIe GBE Family Controller" with uptodate drivers. My modem's model no. is irrelevant as I have established that it is not the cause (read ahead).

I have 2 PCs connected to the modem, both are recieving internet and one of them was used to setup the WIFI settings. We have a third cable going to a VoIP device that is switched off. Now this 4th slot is where I am inserting my ethernet cable for my laptop. However my windows is just showing it stuck at identifying network. Every other device is working perfectly fine.

Quote:
I have tried the following
-> Changing ports on the modem: NO CHANGE
-> Changing Cable: NO CHANGE
-> ipconfig/renew ipconfig/reset: NO CHANGE
-> Check services.msc to make sure all relevant services are started: STARTED
-> Restarting modem/computer/network card: NO CHANGE
-> Uninstalling network card's drivers and re-installing the latest ones: NO CHANGE
While connected via cable and recieving the identifying stuck sign, I went to:
Quote:
>Control Panel\Network and Internet\Network Connections
>status
>details
The window shows THIS:

Please help me, Ive spend 1000+ $ on this laptop (wasnt so smart when I was buying) and I pay ~ 60 $ for my internet (I live in a shitty place) and this piece of crap has been a constant source of pain. From switchable graphics causing issues in games, over heating, AMD driver issues and now this.


My System SpecsSystem Spec
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12 Apr 2013   #2

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Assign a static IP:
Assigning static IP address on Linksys E3000 router?
My System SpecsSystem Spec
12 Apr 2013   #3

win xp pro
 
 

Thank the lawrd aaalmighty! PRAISE BE TO JEEBUS!

What are the disadvantages to having a static IP over a dynamic one? (Apart from the one about conflicting IP addresses which can be dodged more easily than dodging a turtle)
My System SpecsSystem Spec
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12 Apr 2013   #4

win xp pro
 
 

Uh oh. So I did as the video said in the post that you linked. Now it is connecting to the router but the taskbar icon shows an exclamation mark. This is what I set:

Troubleshooting using the windows troubleshooter says that the DNS server isnt responding.
My System SpecsSystem Spec
12 Apr 2013   #5

 

look at the ipconfig on one of the machines you have connecting. The router address is most likely not 169.xxx and more likely 192.168.1.0. In the ipv4 properties of the laptop, advanced button, enter the router address as default gateway, if set to auto, should then get an address from the router...
My System SpecsSystem Spec
12 Apr 2013   #6

win xp pro
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
look at the ipconfig on one of the machines you have connecting. The router address is most likely not 169.xxx and more likely 192.168.1.0. In the ipv4 properties of the laptop, advanced button, enter the router address as default gateway, if set to auto, should then get an address from the router...
I've done just that as the first post asked. I'm not sure what to put in the DNS server area.

EDIT; Ive accessed my router while on my wireless connection. This is what the DHCP page shows:
My System SpecsSystem Spec
12 Apr 2013   #7

 

As I suspected, the router is at 192.168.1.1, so all machines should have addresses starting with 192.168.1.2, 192.168.1.3, etc.
My System SpecsSystem Spec
12 Apr 2013   #8

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by n00boxular View Post
...What are the disadvantages to having a static IP over a dynamic one? ...
If you move the laptop to another network (another home or office), you might need to change back to getting an IP address automatically. Of course, this assumes that the laptop can get an IP automatically. It appears that something is not quite right with this laptop. Assigning a static IP address is just a way around the problem.



Quote   Quote: Originally Posted by n00boxular View Post
Uh oh. So I did as the video said in the post that you linked. Now it is connecting to the router but the taskbar icon shows an exclamation mark. This is what I set:

Troubleshooting using the windows troubleshooter says that the DNS server isnt responding.
You can try to let it obtain the DNS info automatically. Or you can take note of the DNS IP addresses on a working computer on your network and manually assign those same DNS IP values to this problematic laptop.



Quote   Quote: Originally Posted by n00boxular View Post
~~~~
EDIT; Ive accessed my router while on my wireless connection. This is what the DHCP page shows:
You don't have to do any of the stuff below. You can continue to use a static IP address of 192.168.1.150 if it works for you. Most of the info below is repeated from the post that I linked to earlier... but here it is again with the IP addresses specific to your network:

Change the field named End IP Address: to 192.168.1.250
Change the static IP of the problematic laptop to 192.168.1.252
If the laptop cannot get online - then change the static IP to 192.168.1.250

Some routers hand out IP addresses in sequence...
(e.g. 192.168.1.2, 192.168.1.3, 192.168.1.4.....)
...other routers hand them out randomly. If your router is handing them out sequentially, then you will probably never reach 192.168.1.250. Some routers will not accept a connection from IP addresses outside the DHCP range. Hence my suggestion to set the last IP in the range to 192.168.1.250 and then use 192.168.1.250 as the static IP - IF 192.168.1.252 does not work for you.
My System SpecsSystem Spec
13 Apr 2013   #9

win xp pro
 
 

Thank you for that detailed response but bear with me for a little while.

Since my WIRELESS is working fine (Obtaining IP address automatically and stuff). The first thing I did was to "/ipconfig/all" in cmd.exe to take the DNS servers. However they were both "192.168.1.1". I read somewhere online that if they are both the same in cmd.exe then I would have to call my ISP to request for the DNS servers. I have emailed them and they said they would respond asap.
My System SpecsSystem Spec
13 Apr 2013   #10

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by n00boxular View Post
...the DNS servers. However they were both "192.168.1.1"....
By "both" do you mean that the there were two IP addresses under the DNS part of IPCONFIG and that they were both 192.168.1.1?

If 192.168.1.1 is listed only once, then that is fine:
The computer is asking the router for DNS info.
Then the router asks the some other entity (depending on its settings/options) for DNS info.
The router relays the DNS info back to the computer.

I just skip the middle layers and go straight to the DNS servers at OpenDNS (where I have some filtering setup).
My System SpecsSystem Spec
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 Wired connection, internet stuck at "Identifying", 169.XX IP problem




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