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Windows 7: Computer Disconnects every 30 Seconds (video inside to show problem)

13 Apr 2013   #1

windows 7 64
Computer Disconnects every 30 Seconds (video inside to show problem)


So yesterday we went from using WiFi on all our computers to using Netgear Powerline. the speed jump was just amazing and i cant be more happy with it. But my brothers computer keeps Losing connection every 30 seconds or so while he plays a game or watches a live stream on Twitch TV.

Our Network items:

ISP - Comcast
Router - cisco valet plus
Powerline - netgear powerline 500 nano
Modem - motorola surfboard extreme

I am not sure what could cause this. and i have tryed researching everything. Here is a 35 second video showing you what happens. i filmed the internet connected symbol by the clock in the lower right hand corner of the start bar to show you how it disconnects than reconnects while watching a live stream.

Please let me know how to fix this issue asap.

Thanks for your help i will check back here every 10 min or so from the time of this posting

My System SpecsSystem Spec

14 Apr 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit

Hello Mok I suppose you have checked that drivers for the modem, router and board network adaptors are up to date? Personally I like to use the manufacturers site for drivers rather then the Windows check but it up to you.

The board drivers are here

GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 2.0)

Oh menat to metion try rebooting the modem and router and check all the cables.
My System SpecsSystem Spec

 Computer Disconnects every 30 Seconds (video inside to show problem)

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