Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 3g USB modem, disconnect/reconnect problem


17 Apr 2013   #1

windows 7 ultimate x64
 
 
3g USB modem, disconnect/reconnect problem

I am having a problem with a 3g USB modem. I'm using it overseas through the local provider, and since I have been having trouble getting help from their customer service, I'm hoping someone here might have some ideas.

This is a ZTE modem which connects using software provided by the local service.

The problem started after a system restore. I don't know if the system restore caused it or this was just a coincidence but that is the only change I can remember happening before the problem began.

Now whenever I lose the connection or go offline, I cannot reconnect unless I restart my computer. Any attempt to reconnect before restarting results in a "Connection failure" message.

I have tried uninstalling and re-installing the modem software several times, quitting the restarting the software, taking the modem out and plugging it back in. Nothing has had any effect.

Since I can connect as usual after a system restart, I'm guessing the source of the problem is something in Windows 7 Networking settings.

I tried to undo the restore to see if that would solve the problem but no luck: restore not successful. I got the same message when I tried to restore to different points.

I'm guessing that there is something in my network settings that needs to be "reset" to get the modem working again. A restart is obviously resetting whatever needs to be reset. Does anybody have any ideas about what might be causing the problem and how I can fix it without restarting every time?

Thanks for your help.

My System SpecsSystem Spec
.

Reply

 3g USB modem, disconnect/reconnect problem




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:34 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33