Internet Issue

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  1. Posts : 6
    Windows 7
       #1

    Internet Issue


    Hi,

    I am faciing Issue at the time of Internet Dial up.

    When i have downloaded Hotfix for Windows (KB947821) after restarting system, it prompting below error:

    Cannot Load the Remote Access Service Manager Service.

    Error: 711: The operation could not finish because it could not start the Remote Access Service Manager Service in time. Please try the Operation again.


    Please advice further mode of action for solving the above issue.

    Thanks in Advance.
      My Computer


  2. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Obaed, and welcome to Seven Forums.

    You might see if doing a system restore using a restore point (if available) dated before you installed this hotfix may be able to undo and fix this for you.

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    Internet Problem


    Hi Shawn,

    After system restore also getting same error while connecting internet.

    Kindly advice.:)
      My Computer


  4. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #4

    Check the items in the Microsoft link below to see if it may be able to help with the "Error 711" message. :)

    Get help with "Error 711" message
      My Computer


  5. Posts : 6
    Windows 7
    Thread Starter
       #5

    Internet Error


    Hi,

    When i have changes in changes in Services for the Error 711 it prompted with the below error:

    Windows could not start the Remote Access Auto Connection Manager Service on Local Computer.

    Error 1068 : The dependency service or group failed to start.

    Please advice.:)
      My Computer


  6. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #6

    Double check to make sure that each other service listed in the Microsoft article above has been enabled first.
    • Plug and Play
    • Remote Access Connection Manager
    • Telephony
      My Computer


  7. Posts : 6
    Windows 7
    Thread Starter
       #7

    Internet Issue


    Hi,

    Remote Access Manager is not enabled, when i am updating to Manual it prompting with below error:

    Windows could not start the Remote Access Auto Connection Manager Service on Local Computer.

    Error 1068 : The dependency service or group failed to start.


    Kindly advice.
      My Computer


  8. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #8

    Check to make sure that the services below have been enabled and started before trying to enable the Remote Access Connection Manager service.
    • Secure Socket Tunneling Protocol Service
    • Telephony
      • Plug and Play
      • Remote Procedure Call (RPC)
      My Computer


  9. Posts : 6
    Windows 7
    Thread Starter
       #9

    Internet Issue


    Hi,

    Secure Socket Tunneling Protocol Service is not Stopped, when i have clicked to Start the below error is coming:

    The Secure Socket Tunneling Protocol Service service on local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.


    Kindly advice.
      My Computer


  10. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #10

    That's fine. How about the others?
      My Computer


 
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