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Windows 7: Internet Issue

21 Apr 2013   #1

Windows 7
 
 
Internet Issue

Hi,

I am faciing Issue at the time of Internet Dial up.

When i have downloaded Hotfix for Windows (KB947821) after restarting system, it prompting below error:

Cannot Load the Remote Access Service Manager Service.

Error: 711: The operation could not finish because it could not start the Remote Access Service Manager Service in time. Please try the Operation again.


Please advice further mode of action for solving the above issue.

Thanks in Advance.

My System SpecsSystem Spec
.

21 Apr 2013   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Obaed, and welcome to Seven Forums.

You might see if doing a system restore using a restore point (if available) dated before you installed this hotfix may be able to undo and fix this for you.

Hope this helps,
Shawn
My System SpecsSystem Spec
23 Apr 2013   #3

Windows 7
 
 
Internet Problem

Hi Shawn,

After system restore also getting same error while connecting internet.

Kindly advice.
My System SpecsSystem Spec
.


23 Apr 2013   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Check the items in the Microsoft link below to see if it may be able to help with the "Error 711" message.

Get help with "Error 711" message
My System SpecsSystem Spec
23 Apr 2013   #5

Windows 7
 
 
Internet Error

Hi,

When i have changes in changes in Services for the Error 711 it prompted with the below error:

Windows could not start the Remote Access Auto Connection Manager Service on Local Computer.

Error 1068 : The dependency service or group failed to start.

Please advice.
My System SpecsSystem Spec
23 Apr 2013   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Double check to make sure that each other service listed in the Microsoft article above has been enabled first.
  • Plug and Play
  • Remote Access Connection Manager
  • Telephony
My System SpecsSystem Spec
25 Apr 2013   #7

Windows 7
 
 
Internet Issue

Hi,

Remote Access Manager is not enabled, when i am updating to Manual it prompting with below error:

Windows could not start the Remote Access Auto Connection Manager Service on Local Computer.

Error 1068 : The dependency service or group failed to start.


Kindly advice.
My System SpecsSystem Spec
25 Apr 2013   #8
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Check to make sure that the services below have been enabled and started before trying to enable the Remote Access Connection Manager service.
  • Secure Socket Tunneling Protocol Service
  • Telephony
    • Plug and Play
    • Remote Procedure Call (RPC)
My System SpecsSystem Spec
26 Apr 2013   #9

Windows 7
 
 
Internet Issue

Hi,

Secure Socket Tunneling Protocol Service is not Stopped, when i have clicked to Start the below error is coming:

The Secure Socket Tunneling Protocol Service service on local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.


Kindly advice.
My System SpecsSystem Spec
26 Apr 2013   #10
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

That's fine. How about the others?
My System SpecsSystem Spec
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