Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem connecting WiFi router

23 Apr 2013   #1

Windows 7 Ultimate x32
 
 
Problem connecting WiFi router

Hi! I need help here regarding connecting to wifi router connection.
After providing the correct security key for network I'm still not able to connect to the wi-fi.
I'm using windows 7 sp1.
No antivirus is installed.
Windows firewall is in off condition.

I use windows troubleshooting wizard and below I'm posting the information regarding that:
Code:
Windows Network Diagnostics Publisher details

Issues found
Problem with wireless adapter or access pointProblem with wireless adapter or access point Detected 
Investigate router or access point issues Failed
Reset the wireless adapter Completed
Refer to Windows Help and Support for more information about wireless connectivity problems Completed
 

Issues found Detection details

5 Problem with wireless adapter or access point Detected 
 
Investigate router or access point issues Failed
 
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
Reset the wireless adapter Completed
 
Network Diagnostics Log
File Name:  D0D1B49F-69D1-49E5-948C-B7FE1A374A18.Repair.Admin.1.etl
 
 
Refer to Windows Help and Support for more information about wireless connectivity problems Completed
 
Windows cannot resolve your wireless connectivity issue.
 

Detection details 

Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

   Description . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
   Manufacturer  . . . . . . . . . : Intel Corporation
   Provider  . . . . . . . . . . . : Microsoft
   Version   . . . . . . . . . . . : 12.4.1.4
   Inf File Name . . . . . . . . . : C:\Windows\INF\netw5v32.inf
   Inf File Date . . . . . . . . . : Monday, July 13, 2009  8:46:31 PM
   Section Name  . . . . . . . . . : Install_MPCIEX_HP_3945_ABG_VISTA_MOW1
   Hardware ID . . . . . . . . . . : pci\ven_8086&dev_4222&subsys_135b103c
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9

 
 
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
 Interface GUID: 67270cc9-af90-4952-add3-36e82192b3ad
 Interface name: Intel(R) PRO/Wireless 3945ABG Network Connection
 Interface type: Native WiFi
 Profile: securednet
 SSID: securednet
 SSID length: 21
 Connection mode: Infra
 Security: Yes
 Connect even if network is not broadcasting: No

Connection incident diagnosed
 Auto Configuration ID: 3
 Connection ID: 5

Connection status summary
 Connection started at: 2013-04-21 14:23:37-498
 Profile match: Success
 Pre-Association: Success
 Association: Fail
 Security and Authentication: Not started

List of visible access point(s): 8 item(s) total, 8 item(s) displayed
        BSSID        BSS Type PHY    Signal(dB)    Chnl/freq    SSID
-------------------------------------------------------------------------
65-30-02-S9-22-CC    Infra     <unknown>    -35        6     securednet


Connection History

 Information for Auto Configuration ID 3

  List of visible networks: 7 item(s) total, 7 item(s) displayed
  BSS Type PHY    Security    Signal(RSSI)    Compatible    SSID
  ------------------------------------------------------------------------------
  Infra     <unknown>    Yes        99    Yes        securednet
 

  List of preferred networks: 1 item(s)
   Profile: securednet
    SSID: securednet
    SSID length: 21
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes

 Information for Connection ID 5
 Connection started at: 2013-04-21 14:23:37-498
  Auto Configuration ID: 3
  Profile: securednet
  SSID: securednet
  SSID length: 21
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00038002
   Association reason code: 0x00030025

 Information for Auto Configuration ID 2

  List of visible networks: 11 item(s) total, 11 item(s) displayed
  BSS Type PHY    Security    Signal(RSSI)    Compatible    SSID
  ------------------------------------------------------------------------------
  Infra     <unknown>    Yes        99    Yes        securednet
 

  List of preferred networks: 1 item(s)
   Profile: securednet
    SSID: securednet
    SSID length: 21
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028006

 Information for Connection ID 4
 Connection started at: 2013-04-21 14:23:31-835
  Auto Configuration ID: 2
  Profile: securednet
  SSID: securednet
  SSID length: 21
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00038002
   Association reason code: 0x00030025

 Information for Connection ID 3
 Connection started at: 2013-04-21 14:23:17-046
  Auto Configuration ID: 2
  Profile: securednet
  SSID: securednet
  SSID length: 21
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00038002
   Association reason code: 0x00030025

 Information for Auto Configuration ID 1

  List of visible networks: 10 item(s) total, 10 item(s) displayed
  BSS Type PHY    Security    Signal(RSSI)    Compatible    SSID
  ------------------------------------------------------------------------------
  Infra     <unknown>    Yes        99    Yes        securednet
 

  List of preferred networks: 0 item(s)

 Information for Connection ID 2
 Connection started at: 2013-04-21 14:10:53-202
  Auto Configuration ID: 1
  Profile: Discovery connection
  SSID: securednet
  SSID length: 21
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00038002
   Association reason code: 0x00030025

 Information for Connection ID 1
 Connection started at: 2013-04-21 14:10:45-190
  Auto Configuration ID: 1
  Profile: Discovery connection
  SSID: securednet
  SSID length: 21
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00038002
   Association reason code: 0x00030025


 
 
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 67270cc9-af90-4952-add3-36e82192b3ad
 Interface name: Intel(R) PRO/Wireless 3945ABG Network Connection
 Interface type: Native WiFi
 Profile: securednet
 SSID: securednet
 SSID length: 21
 Connection mode: Infra
 Security: Yes
 Connect even if network is not broadcasting: No

Result of diagnosis: Problem found
 Issue referred to: RNWF MSM Helper Class

Root cause:
Windows could not connect to "securednet"
You can try to connect again.

Repair option:
Reset your wireless network adapter
This will disable and then enable the network adapter "Wireless Network Connection" on this computer.


 
 
Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 67270cc9-af90-4952-add3-36e82192b3ad
 Interface name: Intel(R) PRO/Wireless 3945ABG Network Connection
 Interface type: Native WiFi
 Profile: securednet
 SSID: securednet
 SSID length: 21
 Connection mode: Infra
 Security: Yes
 Connect even if network is not broadcasting: No

Result of diagnosis: Problem found

Root cause:
Wireless association to "securednet" failed for an unknown reason

Detailed root cause:
802.11 connection failed due to status code 1: unspecified failure

Repair option:
Try connecting to "securednet again
If the problem continues, try resetting the access point, or contact the network administrator or your hardware manufacturer for further assistance.


 
 
Network Diagnostics Log
File Name:  D0D1B49F-69D1-49E5-948C-B7FE1A374A18.Diagnose.Admin.0.etl
 
Other Networking Configuration and Logs
File Name:  NetworkConfiguration.cab
 
Collection information
Computer Name:  BRINGIT
Windows Version: 6.1
Architecture: x86
Time: Sunday, April 21, 2013 2:23:37 PM

Publisher details 

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Router is from TP LINK
Please help me to understand the issue and help me to get connect.


My System SpecsSystem Spec
.

23 Apr 2013   #2

Windows 7 Ult, Windows 8.1 Pro,
 
 

It looks like you need to reset the router and/or the adaptor as well. You should have no problem with Windows firewall being enabled.

If you can post a screen shot of the ipconfig/all it might also help.
My System SpecsSystem Spec
Reply

 Problem connecting WiFi router




Thread Tools



Similar help and support threads for2: Problem connecting WiFi router
Thread Forum
Connecting to router: Problem with wireless adapter or access point Network & Sharing
Solved wifi not connecting (even on static ip) - autoconfig ip problem Network & Sharing
WiFi Not Connecting Network & Sharing
Problem connecting to WiFi - wireless icon not working Network & Sharing
wifi router not connecting Network & Sharing
Problem connecting to my router. Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:07 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33