Problem connecting WiFi router


  1. Posts : 1
    Windows 7 Ultimate x32
       #1

    Problem connecting WiFi router


    Hi! I need help here regarding connecting to wifi router connection.
    After providing the correct security key for network I'm still not able to connect to the wi-fi.
    I'm using windows 7 sp1.
    No antivirus is installed.
    Windows firewall is in off condition.

    I use windows troubleshooting wizard and below I'm posting the information regarding that:
    Code:
    Windows Network Diagnostics Publisher details
    
    Issues found
    Problem with wireless adapter or access pointProblem with wireless adapter or access point Detected 
    Investigate router or access point issues Failed
    Reset the wireless adapter Completed
    Refer to Windows Help and Support for more information about wireless connectivity problems Completed
     
    
    Issues found Detection details
    
    5 Problem with wireless adapter or access point Detected 
     
    Investigate router or access point issues Failed
     
    If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
    Reset the wireless adapter Completed
     
    Network Diagnostics Log
    File Name:  D0D1B49F-69D1-49E5-948C-B7FE1A374A18.Repair.Admin.1.etl
     
     
    Refer to Windows Help and Support for more information about wireless connectivity problems Completed
     
    Windows cannot resolve your wireless connectivity issue.
     
    
    Detection details 
    
    Diagnostics Information (Network Adapter)
    Details about network adapter diagnosis:
    
    Network adapter Wireless Network Connection driver information:
    
       Description . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
       Manufacturer  . . . . . . . . . : Intel Corporation
       Provider  . . . . . . . . . . . : Microsoft
       Version   . . . . . . . . . . . : 12.4.1.4
       Inf File Name . . . . . . . . . : C:\Windows\INF\netw5v32.inf
       Inf File Date . . . . . . . . . : Monday, July 13, 2009  8:46:31 PM
       Section Name  . . . . . . . . . : Install_MPCIEX_HP_3945_ABG_VISTA_MOW1
       Hardware ID . . . . . . . . . . : pci\ven_8086&dev_4222&subsys_135b103c
       Instance Status Flags . . . . . : 0x180200a
       Device Manager Status Code  . . : 0
       IfType  . . . . . . . . . . . . : 71
       Physical Media Type . . . . . . : 9
    
     
     
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    
    Information for connection being diagnosed
     Interface GUID: 67270cc9-af90-4952-add3-36e82192b3ad
     Interface name: Intel(R) PRO/Wireless 3945ABG Network Connection
     Interface type: Native WiFi
     Profile: securednet
     SSID: securednet
     SSID length: 21
     Connection mode: Infra
     Security: Yes
     Connect even if network is not broadcasting: No
    
    Connection incident diagnosed
     Auto Configuration ID: 3
     Connection ID: 5
    
    Connection status summary
     Connection started at: 2013-04-21 14:23:37-498
     Profile match: Success
     Pre-Association: Success
     Association: Fail
     Security and Authentication: Not started
    
    List of visible access point(s): 8 item(s) total, 8 item(s) displayed
            BSSID        BSS Type PHY    Signal(dB)    Chnl/freq    SSID
    -------------------------------------------------------------------------
    65-30-02-S9-22-CC    Infra     <unknown>    -35        6     securednet
    
    
    Connection History
    
     Information for Auto Configuration ID 3
    
      List of visible networks: 7 item(s) total, 7 item(s) displayed
      BSS Type PHY    Security    Signal(RSSI)    Compatible    SSID
      ------------------------------------------------------------------------------
      Infra     <unknown>    Yes        99    Yes        securednet
     
    
      List of preferred networks: 1 item(s)
       Profile: securednet
        SSID: securednet
        SSID length: 21
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: Yes
    
     Information for Connection ID 5
     Connection started at: 2013-04-21 14:23:37-498
      Auto Configuration ID: 3
      Profile: securednet
      SSID: securednet
      SSID length: 21
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Fail 0x00038002
       Association reason code: 0x00030025
    
     Information for Auto Configuration ID 2
    
      List of visible networks: 11 item(s) total, 11 item(s) displayed
      BSS Type PHY    Security    Signal(RSSI)    Compatible    SSID
      ------------------------------------------------------------------------------
      Infra     <unknown>    Yes        99    Yes        securednet
     
    
      List of preferred networks: 1 item(s)
       Profile: securednet
        SSID: securednet
        SSID length: 21
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028006
    
     Information for Connection ID 4
     Connection started at: 2013-04-21 14:23:31-835
      Auto Configuration ID: 2
      Profile: securednet
      SSID: securednet
      SSID length: 21
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Fail 0x00038002
       Association reason code: 0x00030025
    
     Information for Connection ID 3
     Connection started at: 2013-04-21 14:23:17-046
      Auto Configuration ID: 2
      Profile: securednet
      SSID: securednet
      SSID length: 21
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Fail 0x00038002
       Association reason code: 0x00030025
    
     Information for Auto Configuration ID 1
    
      List of visible networks: 10 item(s) total, 10 item(s) displayed
      BSS Type PHY    Security    Signal(RSSI)    Compatible    SSID
      ------------------------------------------------------------------------------
      Infra     <unknown>    Yes        99    Yes        securednet
     
    
      List of preferred networks: 0 item(s)
    
     Information for Connection ID 2
     Connection started at: 2013-04-21 14:10:53-202
      Auto Configuration ID: 1
      Profile: Discovery connection
      SSID: securednet
      SSID length: 21
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Fail 0x00038002
       Association reason code: 0x00030025
    
     Information for Connection ID 1
     Connection started at: 2013-04-21 14:10:45-190
      Auto Configuration ID: 1
      Profile: Discovery connection
      SSID: securednet
      SSID length: 21
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Fail 0x00038002
       Association reason code: 0x00030025
    
    
     
     
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    
    For complete information about this session see the wireless connectivity information event.
    
    Helper Class: Auto Configuration
     Initialize status: Success
    
    Information for connection being diagnosed
     Interface GUID: 67270cc9-af90-4952-add3-36e82192b3ad
     Interface name: Intel(R) PRO/Wireless 3945ABG Network Connection
     Interface type: Native WiFi
     Profile: securednet
     SSID: securednet
     SSID length: 21
     Connection mode: Infra
     Security: Yes
     Connect even if network is not broadcasting: No
    
    Result of diagnosis: Problem found
     Issue referred to: RNWF MSM Helper Class
    
    Root cause:
    Windows could not connect to "securednet"
    You can try to connect again.
    
    Repair option:
    Reset your wireless network adapter
    This will disable and then enable the network adapter "Wireless Network Connection" on this computer.
    
    
     
     
    Diagnostics Information (Wireless Network Adapter)
    Details about wireless network adapter diagnosis:
    
    For complete information about this session see the wireless connectivity information event.
    
    Helper Class: Native WiFi MSM
     Initialize status: Success
    
    Information for connection being diagnosed
     Interface GUID: 67270cc9-af90-4952-add3-36e82192b3ad
     Interface name: Intel(R) PRO/Wireless 3945ABG Network Connection
     Interface type: Native WiFi
     Profile: securednet
     SSID: securednet
     SSID length: 21
     Connection mode: Infra
     Security: Yes
     Connect even if network is not broadcasting: No
    
    Result of diagnosis: Problem found
    
    Root cause:
    Wireless association to "securednet" failed for an unknown reason
    
    Detailed root cause:
    802.11 connection failed due to status code 1: unspecified failure
    
    Repair option:
    Try connecting to "securednet again
    If the problem continues, try resetting the access point, or contact the network administrator or your hardware manufacturer for further assistance.
    
    
     
     
    Network Diagnostics Log
    File Name:  D0D1B49F-69D1-49E5-948C-B7FE1A374A18.Diagnose.Admin.0.etl
     
    Other Networking Configuration and Logs
    File Name:  NetworkConfiguration.cab
     
    Collection information
    Computer Name:  BRINGIT
    Windows Version: 6.1
    Architecture: x86
    Time: Sunday, April 21, 2013 2:23:37 PM
    
    Publisher details 
    
    Windows Network Diagnostics
    Detects problems with network connectivity.
    Package Version: 1.0
    Publisher: Microsoft Windows
    Router is from TP LINK
    Please help me to understand the issue and help me to get connect.
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    It looks like you need to reset the router and/or the adaptor as well. You should have no problem with Windows firewall being enabled.

    If you can post a screen shot of the ipconfig/all it might also help. :)
      My Computer


 

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