Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Suddenly cannot print to wireless printer - worked fine until now

07 May 2013   #1
lbucc

Windows 7 Home Premium
 
 
Suddenly cannot print to wireless printer - worked fine until now

Suddenly, a configuration that was working stopped functioning. I cannot print to my wireless printer. I only have one Windows 7 laptop (this is a home setup) and it has been working fine for years. A few things happened at the same time, one of which must have messed me up. I had a bad virus. My then virus checker did not catch it, so working with Norton, we removed the problems and I now subscribe to their Internet Security service. I have spent days and days on this with the following results:

With the original printer, the job would make it to the queue but just never print
I recycled the router and modem, hopeing it was a network issue; no change
Thinking it was the printer, since it was old, I got a new printer but it cannot be added
I cannot add a new printer either from my home or from someone else's home, so it's not my network
The printer has a valid IP address and seems to see the network
I have no Internet problems on the PC
I can slave up and print fine via USB
If I disable Norton Firewall and Internet Security I still cannot print remotely, so it's not Norton
I added a new port as described in another article on this forum, and I still cannot print
The jobs get into the queues, since I can go through the Control Panel and see them all lined up, but they have no status

It seems as though something went bad on my PC. Any ideas on how I might be able to diagnose and fix this so I don't need to completely wipe the laptop out and reset to factory defaults? Any help is REALLY appreciated as I've spent way too many frustrating hours on this. Thanks!


My System SpecsSystem Spec
.
09 May 2013   #2
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by lbucc View Post
Suddenly, a configuration that was working stopped functioning. I cannot print to my wireless printer. I only have one Windows 7 laptop (this is a home setup) and it has been working fine for years. A few things happened at the same time, one of which must have messed me up. I had a bad virus. My then virus checker did not catch it, so working with Norton, we removed the problems and I now subscribe to their Internet Security service. I have spent days and days on this with the following results:

With the original printer, the job would make it to the queue but just never print
I recycled the router and modem, hopeing it was a network issue; no change
Thinking it was the printer, since it was old, I got a new printer but it cannot be added
I cannot add a new printer either from my home or from someone else's home, so it's not my network
The printer has a valid IP address and seems to see the network
I have no Internet problems on the PC
I can slave up and print fine via USB
If I disable Norton Firewall and Internet Security I still cannot print remotely, so it's not Norton
I added a new port as described in another article on this forum, and I still cannot print
The jobs get into the queues, since I can go through the Control Panel and see them all lined up, but they have no status

It seems as though something went bad on my PC. Any ideas on how I might be able to diagnose and fix this so I don't need to completely wipe the laptop out and reset to factory defaults? Any help is REALLY appreciated as I've spent way too many frustrating hours on this. Thanks!
Hi lbucc,

Welcome to Seven Forums.

Have you tried removing the the complete printer driver and install again. Kindly try to configure the printer using software/driver provided by the manufacturer.

You can also try disabling the security on the router as printers are not compatible with WEP or WPA security.

Also, check spooler service is running on the system properly. Please try the same and let us know if it helps.
My System SpecsSystem Spec
19 May 2013   #3
lbucc

Windows 7 Home Premium
 
 

Thanks for the suggestions. I was never able to get the PC back in good working shape, so have purchased a new one. When Best Buy tried to fix the original one, they got a HDD read error, so I suspect that, coupled with malware and a virus or two that neither Norton or PC Tools was able to remove, caused the problems. I'm happily printing now!
My System SpecsSystem Spec
.

21 May 2013   #4
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by lbucc View Post
Thanks for the suggestions. I was never able to get the PC back in good working shape, so have purchased a new one. When Best Buy tried to fix the original one, they got a HDD read error, so I suspect that, coupled with malware and a virus or two that neither Norton or PC Tools was able to remove, caused the problems. I'm happily printing now!
Hi lbucc,

Its great to hear that issue has been resolved and it is printing fine now. If you have any queries in future feel free to contacts us.
My System SpecsSystem Spec
Reply

 Suddenly cannot print to wireless printer - worked fine until now




Thread Tools




Similar help and support threads
Thread Forum
Brother Wireless Laser Printer - Installed, connected but cannot print
I set up the printer (HL-2270DW) following all instructions. It is listed under Devices and Printers with my other printers, but not under Printers. I cannot set it as default printer in Devices and Printers. When I go to printers -> add new printer -> wireless printer it is found, but it says...
Hardware & Devices
How di I get DOS bespoke programmes to print to wireless printer
How do I get old bespoke dos industrial control progammes currently printing to LPT parallel port on XP3 computer/printer to print to a new wireless printer. olddos :confused:
General Discussion
Dell 305w Wireless printer can print but not scan wirelessly
Apologies if I am in the wrong forum for this question and if I am, could somebody direct me to the right one. This question is two-fold and I'm hoping that somebody has experienced this problem before and knows exactly how to rectify it. If anyone can solve this for me or tell me where I am...
Hardware & Devices
wireless HP printer won't print
:)Friends, this is my first post. My HP Photosmart 6510 B211a printer is set up correctly -- it prints a 'congratulations' sheet telling me so -- but so far I have failed to persuade it to print for me. It is wireless (no USB cable), so gets its jobs via the router (which is a British Telecom Home...
Hardware & Devices
Can I Still Print to Wireless Printer if I Disconnect The Homegroup?
Can I still print to the wireless printer if I disconnect the Homegroup? I do not wish to share files and see no point in joining a Homegroup. Would removing the Homegroup cause internet connection problems? Please advise. Thanks.
Network & Sharing
Win7 64-bit: suddenly won't print; devices work fine
Windows 7 64-bit Canon MP610 USB printer Test Page works fine for the Canon Printer; it takes a long time but Test Page also works for Acrobat; works quickly for XPS Document Writer. I honestly donít know where to go next. I think the problem is in how Windows communicates the print...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App