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Windows 7: No internet access after gateway reset.

23 May 2013   #1
honeybee123

windows 7 64 bit
 
 
No internet access after gateway reset.

My roommate reset the gateway.The internet works for him but not for me.
The gateway is an Arris TG862.I've called Comcast and they said everything is fine.Which of course it is since it at least works for my roommate.The connection status says ipv6 connectivity : no network access.I've scanned with Malwarebytes and nothing came up.


My System SpecsSystem Spec
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23 May 2013   #2
Sub Styler

Windows 7 Ultimate x64
 
 

Not having IPv6 connectivity is normal. You should have IPv4 connectivity though. Are you both connecting via the same route (wifi or cable) and are you using dynamic or static IP's?
My System SpecsSystem Spec
24 May 2013   #3
honeybee123

windows 7 64 bit
 
 

Yes I have ipv4 connectivity.We're both using wifi.
Edit: It's dynamic.
My System SpecsSystem Spec
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24 May 2013   #4
josearedux

Windows 7 Home Premium 64bit
 
 

1. Test your system at place that has free wifi 2. Try going into network and sharing and delete your exising network, and set it up fresh.
My System SpecsSystem Spec
24 May 2013   #5
honeybee123

windows 7 64 bit
 
 

Yes it works with free wifi.I set it up again and I still don't have internet.
My System SpecsSystem Spec
26 May 2013   #6
Sub Styler

Windows 7 Ultimate x64
 
 

Run cmd as administrator,

Type: netsh winsock reset catalog

Restart
My System SpecsSystem Spec
26 May 2013   #7
techtitan100

Windows 7 Pro 64bit
 
 

If you don't have internet how did you post this? Are you using an Ethernet Cable
My System SpecsSystem Spec
Reply

 No internet access after gateway reset.




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