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Windows 7: Troubleshotting ZERO connection? No WiFi, No Ethernet, No USB tetheri

26 May 2013   #1
Poutrathor

Windows Home Premium 64bit
 
 
Troubleshotting ZERO connection? No WiFi, No Ethernet, No USB tetheri

Hi,

Dual Boot Ubuntu 12.04/ Windows 7 : something I did in Ubuntu had consequences over my connections.

EVERYTHING works fine on Linux. But as title said, not a single connection on W7.

No WiFi, no Ethernet not even tethering by USB over my Galaxy 3. But these 3 works fine on Ubuntu. Why?

I saw my WiFi and Ethernet Adapter on Device Manager, they seems up to date (I update them with drivers already from computer, so that might mean nothing).

Here is ipconfig:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : fe80::4df5:8614:ead1:decc%13
   Autoconfiguration IPv4 Address. . : 169.254.222.204
   Subnet Mask . . . . . . . . . . . : 0.0.0.0
   Default Gateway . . . . . . . . . :

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter Reusable ISATAP Interface {625393FB-7615-4625-A1E5-D2E829E07185}:


   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter isatap.{9882B06F-B920-42F5-8CCD-FA84F0AF0B18}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter isatap.{B33F93CA-AB00-4EF6-8D90-3B0B2BAC8EA6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter isatap.{8675E6E1-F8E4-4C1A-BE17-BD0C64BB354E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

C:\Windows\system32>
And I add screenshot of Device Manager:

I also went to the BIOS but did not find Built-in Network card setting.

Keyboard switch for WiFi is locked down too.

I have look at different threads and post but I cannot find relating content. Help me please, I have to submitted my project version 1.2 at the end of the next week and I need to work right now or my internship is gonna turn bad

Thanks !


My System SpecsSystem Spec
.
26 May 2013   #2
Poutrathor

Windows Home Premium 64bit
 
 

screenshot upload test 2 :


Attached Thumbnails
Troubleshotting ZERO connection? No WiFi, No Ethernet, No USB tetheri-device_manager_screenshot-1-.png  
My System SpecsSystem Spec
27 May 2013   #3
Poutrathor

Windows Home Premium 64bit
 
 

bump
My System SpecsSystem Spec
.

27 May 2013   #4
cyclic

Windows 7 home premium x64
 
 

Hi, try this first, open an elevated command prompt (rt.click cmd and run as admin)

Reset WINSOCK entries to installation defaults:netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot and try connection again.
My System SpecsSystem Spec
27 May 2013   #5
Poutrathor

Windows Home Premium 64bit
 
 

Thank you for your answer.

But I have already done that without results.

(have you other ideas especially in relation with the fact both ethernet and wifi stop working at the same time?)
My System SpecsSystem Spec
27 May 2013   #6
cyclic

Windows 7 home premium x64
 
 

It can be the connection from the router\modem to the outlet.
My System SpecsSystem Spec
27 May 2013   #7
Poutrathor

Windows Home Premium 64bit
 
 

What is the outlet (I am not a native English speaker)? I found no unique explanation (on Google). But if it is about mural outlet, remember that my Ethernet and WiFi are doing good on linux (and so does USB tethering from my smartphone), so I am sure that my Router/modem is ok (maybe configuration was modified but I don't see by which miracle since I never enter my admin box password)
My System SpecsSystem Spec
11 Jun 2013   #8
Poutrathor

Windows Home Premium 64bit
 
 

The solution was provided to me by the Asus Support. It is a very simple solution and it should be met more often on the forums:

He made me restore Windows system.

That does not modify your windows data nor your Ubuntu/W7 dual boot. It does not work at once. The restoreation to the point saved just before I installed Atheros driver was unsuccessful, so the one before but the oldest restoration point was ok (after the 2nd try). So it is not work-the-first-time solution, but insist and Windows will end up re-configuring itself correctly.

I am still 99% sure it was the Atheros drivers (installed over Linux) in a way or the other, because of the dates. If someone successfully have them working Linux/W7, I am always interesting in hearing about.
My System SpecsSystem Spec
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