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Windows 7: ISP Help

30 May 2013   #1
BigTabs

Windows 7 64 (bit)
 
 
ISP Help

So im with plusnet the point of sales speed was est 39.99meg now there saying after i signed the contract its 31meg im i right with this is a breach in contract


My System SpecsSystem Spec
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30 May 2013   #2
2xg

Win7 & Win8 64bit
 
 

Hello,

Can you please a Speedtest from a wired and wireless connection?
Speedtest.net - The Global Broadband Speed Test
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30 May 2013   #3
BigTabs

Windows 7 64 (bit)
 
 

Speedtest Results


Attached Thumbnails
ISP Help-untitled.png  
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30 May 2013   #4
2xg

Win7 & Win8 64bit
 
 

That's not even close to 30+ Mbits. You should contact your ISP, there might be something going on and verify your subscribed bandwidth. Is the image from a wireless connection? How about wired?
Quote   Quote: Originally Posted by BigTabs View Post
Speedtest Results
My System SpecsSystem Spec
31 May 2013   #5
maxie

windows 7 home 64bit
 
 

Hi there ..... I have been with most ISPs over the years everyone of them seems to be lacking in some way ..... When you call up to complain they always have an excuse they say they are not to blame .... Many things can slow your net down at certain times but should not happen all the time and should not be tolerated ... So my advice is to keep on at them till you get satisfaction.
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31 May 2013   #6
BigTabs

Windows 7 64 (bit)
 
 

They keep saying what maxie has said
My System SpecsSystem Spec
31 May 2013   #7
maxie

windows 7 home 64bit
 
 

Depending how long you have been with Plusnet ? .... My advice would be to call them up once more and ask how much it would be to end your contract ..... I have done this in the past with ISPs and have found that they will do near any thing to keep your custom .... Saying that if you are not that long with them this would not work.
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 ISP Help




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