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Windows 7: limited access wireless network

31 May 2013   #1
adam22

Windows 7 starter 32bit
 
 
limited access wireless network

Hi,
I have a problem, I cant access internet, when i try to connect, i got a message that i have a limited access. Also, i can access internet easily using my mobile, and i have another laptob which access internet without problems. The problem just in my laptob. I tried to reset the router and change the password but no result.
I need help please.

In addition, i cant change location type from public to private!!


My System SpecsSystem Spec
.
31 May 2013   #2
2xg

Win7 & Win8 64bit
 
 

Welcome to Seven Forums,

If you can't find your WAP make sure that your SSID (wireless network) is broadcasting from the router. You may always manually add your SSID and make sure that you have the correct encryption key. Disable any Firewall or Security Software for now and see if you're able to connect.

Are you able to connect using a wired connection?
=========================

If the above suggestion didn't help at all, please post an ipconfig /all of the computer in question for review.
Click on Start, in Search program and files box type cmd right click on the top and select Run as Administrator. From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results onto your next Post.
My System SpecsSystem Spec
31 May 2013   #3
PeaB4YouGo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

BTW, welcome, Adam. Can we ask that you fill in more of your system specs? There's a link in your profile.
My System SpecsSystem Spec
.

31 May 2013   #4
adam22

Windows 7 starter 32bit
 
 

Quote   Quote: Originally Posted by 2xg View Post
Welcome to Seven Forums,

If you can't find your WAP make sure that your SSID (wireless network) is broadcasting from the router. You may always manually add your SSID and make sure that you have the correct encryption key. Disable any Firewall or Security Software for now and see if you're able to connect.

Are you able to connect using a wired connection?
=========================

If the above suggestion didn't help at all, please post an ipconfig /all of the computer in question for review.
Click on Start, in Search program and files box type cmd right click on the top and select Run as Administrator. From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results onto your next Post.
Thank you for ur reply. I checked everything and its ok. I disabled firewall and limited access message disappeared but no access to internet.


No im not able to connect using a wired connection. Im sure that network is ok but the problem in my laptop, i cant access internet even if i use another wireless network like network of university or starbucks.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-24-2C-49-DD-E2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.147.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth
Physical Address. . . . . . . . . : 00-24-2C-B1-7B-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-23-AE-2E-CF-E3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
My System SpecsSystem Spec
31 May 2013   #5
2xg

Win7 & Win8 64bit
 
 

Thanks for the latest info provided. What kind of Security or Anti-Virus program are you using?
My System SpecsSystem Spec
31 May 2013   #6
adam22

Windows 7 starter 32bit
 
 

Quote   Quote: Originally Posted by PeaB4YouGo View Post
BTW, welcome, Adam. Can we ask that you fill in more of your system specs? There's a link in your profile.
Yes sure, you can check now the information, if you need more information just let me know
My System SpecsSystem Spec
31 May 2013   #7
adam22

Windows 7 starter 32bit
 
 

Quote   Quote: Originally Posted by 2xg View Post
Thanks for the latest info provided. What kind of Security or Anti-Virus program are you using?
You are very welcome.
I have kaspersky internet security 13
My System SpecsSystem Spec
03 Jun 2013   #8
PeaB4YouGo

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by adam22 View Post

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-24-2C-49-DD-E2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.147.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth
Physical Address. . . . . . . . . : 00-24-2C-B1-7B-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-23-AE-2E-CF-E3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
I could be wrong, but, while your router appears to be giving you an IP address (so, DHCP is working and so you're connecting to the router) you're not getting out to the internet (proven by the fact that you don't have a 'gateway' defined, and you're writing for help in our forum...lol).

I'd be interested in the results of ipconfig /all on any of the other wireless systems on the network. The things I'm looking for are the IP addresses that they have been assigned, as well as they're subnet masks, compared to these results.
My System SpecsSystem Spec
03 Jun 2013   #9
aem

Windows 7 Ultimate 64Bit
 
 

It looks like your modem isn't able to recognised your laptop, have you tried connecting the laptop directly to the router?

From the ipconfig, you have no DNS entry which says alot.
My System SpecsSystem Spec
03 Jun 2013   #10
adam22

Windows 7 starter 32bit
 
 

Quote   Quote: Originally Posted by PeaB4YouGo View Post
Quote   Quote: Originally Posted by adam22 View Post

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-24-2C-49-DD-E2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.147.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth
Physical Address. . . . . . . . . : 00-24-2C-B1-7B-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-23-AE-2E-CF-E3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
I could be wrong, but, while your router appears to be giving you an IP address (so, DHCP is working and so you're connecting to the router) you're not getting out to the internet (proven by the fact that you don't have a 'gateway' defined, and you're writing for help in our forum...lol).

I'd be interested in the results of ipconfig /all on any of the other wireless systems on the network. The things I'm looking for are the IP addresses that they have been assigned, as well as they're subnet masks, compared to these results.
alright im gonna paste the results of ipconfig /all of another laptop soon.
My System SpecsSystem Spec
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