Help! Unidentified Network Internet Access Problem

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  1. Posts : 10
    Windows 7 Home Premium 64bit
       #1

    Help! Unidentified Network Internet Access Problem


    've spent hours during the last two days reading all sorts of threads trying to fix this problem without any success. I would appreciate any feedback from anyone who has had some luck with this.

    I'm trying to access internet through a public wifi network on my laptop (Lenovo ThinkPad), but I get the "Unidentified Network. No Internet access".

    My apartment mate has a Mac and has no problem with the exact same network.
    Operating System: Windows 7 (64 bit)

    IPv4 Connectivity: No Internet access
    IPv6 Connectivity: No network access

    ipconfig/all

    Wireless LAN adapter Wireless Network Connection 2:
    Media State: Media disconnected
    Connection-specific DNS Suffix:
    Description: Microsoft Virtual WiFi Miniport Adapter
    Physical Address: 00-26-5E-EE-59-7C
    DHCP Enabled: YES
    Autoconfiguration Enabled: YES

    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix:
    Description: 11b/g/n Wireless LAN Mini-PCI Express Adapter II
    Physical Address: 00-26-5E-EE-59-7C
    DHCP Enabled: YES
    Autoconfiguration Enabled: YES
    Link-Local IPv6 Address: fe80:4498:ecbc:554a:a13e%11(Preferred)
    Autoconfiguration IPv4 Address: 169.254.161.62 (Preferred)
    Subnet Mask: 255.255.0.0
    DHCPv6 IAID: 318776926
    DHCP Pv6 client DUID: 00-01-00-01-12-D7-4F-5F-00-26-9E-BB-C8-B4
    DNS Servers:
    fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOSover Tcpip: Enabled

    When I try ipconfig/renew, I get a message saying that no operation can be performed on Wireless Network connection 2 while it has its media disconnected.

    I use McAfee security software.

    Thank you!

    Daria
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    That might be your issue . McAfee Security

    Uninstall the mcafee security

    Use Control Panel's Programs and Features

    Click on button type Programs and features inside the Search programs and files press the <ENTER> key when you see Programs and features under Programs (1)

    After you uninstalled McAfee use MCPR.exe

    Download link MCPR.exe

    right-click MCPR.exe, and select Run as administrator

    When you see the User Account Control dialog box, click Yes.

    At the McAfee Software Removal screen, click Next.

    At the End User License Agreement (EULA) dialog box, click Next to accept the agreement
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for the tip, Vista King.

    Isn't the point of McAfee to protect my laptop? So you are suggesting uninstalling it and then using this network (which is my network at home) without any protection?

    I was thinking that it might be a problem with my adapter driver...
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Here is your protection

    http://mse.dlservice.microsoft.com/d...mseinstall.exe

    Also lets see something

    Click here AdwCleaner

    Click on Download Now button

    Save to the Desktop

    Right-click on AdwCleaner.exe and choose Run as administrator

    Click the Search button

    Upload the AdwCleaner[Sn].txt in your reply.

       Note
    The log file is at C:\AdwCleaner[Sn].txt
      My Computer


  5. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Done. Here we go.

    Thanks.
    Help! Unidentified Network Internet Access Problem Attached Files
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    Run the Delete

    Close all open programs.

    To run the program, right-click AdwCleaner.exe and select Run as administrator

    Click on Delete and confirm the prompt.

    After it finishes, the computer is restarted.

    Upload the log saved at C:\AdwCleaner[S1].txt

    Try to connect to the network wanted to before .

    If you're using Babylon Dictionary the above steps will remove that software
      My Computer


  7. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Ok. Here is the file.

    I still can't access internet, although the network shows "connected", as before.

    I noted one difference. Before the activity in my wireless network connection status showed 104 bytes sent, 0 received. Now it's 104 bytes sent, 42 received. Can't can get through internet though.
    Help! Unidentified Network Internet Access Problem Attached Files
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    Are you still running McAfee ?
      My Computer


  9. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I haven't uninstalled it yet, no.
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    Have you tried disabling the firewall in there ?

    I wouldn't recommend running McAfee as an antivirus
      My Computer


 
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