Help! Unidentified Network Internet Access Problem

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  1. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    I disabled the firewall. Now the Windows Network Diagnostics tells me that "Wireless Network Connection" doesn't have a valid IP configuration. Any further ideas?

    Thanks.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #12

    The reason why your wireless doesn't have a IP is cause its not connected to any wireless networks .

    Can you open up command prompt click on the button type CMD inside Search programs and files and press Enter

    Type this command

    ipconfig /all > %Userprofile%\Desktop\IPconfig.txt


    Upload the IPconfig txt file should be located on your desktop
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    Here you go.

    Thank you.
    Help! Unidentified Network Internet Access Problem Attached Files
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #14

    I do see the default gateway IP is missing from the log
      My Computer


  5. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    I have to say that I'm lost now. I don't really understand how networks work. What do I do next?

    I know I can manually address, subnet mask + default gateway in TCP/IPv4. The default gateway is blank but I can get a default gateway from my roommate who is connected to the network. Is it the same for me? And I don't know what DNS server to input.
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #16

    Lets take a look at something

    Open Network Connections by clicking the Start button , and then clicking Control Panel. In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.

    Right-click the Wireless connection , and then click Properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Click the Networking tab. Click on Internet Protocol Version 4 (TCP/IPv4) , and then click Properties.

    Make sure these are chosen

    • Obtain an IP address automatically


    • Obtain DNS server address automatically, and then click OK.


    Lets go ahead and uninstall McAfee and restart the PC then install MSE . I think your McAfee is stopping you from doing things . Use Programs and Features to remove McAfee and then use MCPR.exe to double check if its been removed
    Last edited by VistaKing; 09 Jun 2013 at 18:48.
      My Computer


  7. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    Hi VistaKing. Thanks for all the help so far.

    I am about to uninstall McAfee and see if that solves my problem.

    Before that though, I have a new window that pops up first thing in windows upon start-up. It's for Cisco Systems VPN Client 5.0.07.0290 and it says: The feature you are trying to use is on a network resource that is unavailable. I believe it started popping up after I ran the AdwCleaner yesterday. Any idea why and if this affects my ability to connect to wifi?
      My Computer


  8. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    I uninstalled McAfee and ran the the removal software.

    The problem of not being able to access the internet still remains

    I also still get the pop-up window for the Cisco Systems VPN Client. It asks to provide an alternate path to a folder containing the installation package "vpnclient_setup.msi". Not sure if this is relevant.
      My Computer


  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #19

    try this

    Go to network sharing center and manage adapters (left panel)

    Disable Wireless LAN adapter Wireless Network Connection 2

    I recently updated my Bluetooth drivers and a new connection showed up for Bluetooth (it's acutally a combo adpater for 802.11 and BT).


    Wireless LAN adapter Wireless Network Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-26-5E-EE-59-7C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    You might also look at this post in this thread

    As I understand it, the Virtual Wifi is used to create ad-hoc network to use as a hoptspot. Not sure why it showed up on my PC, but stopping and disallowing it worked for me.
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #20

    Cisco Systems VPN Client is usually used for enterprises to get to their domain away from their work PC . If you don't use VPN you may uninstall it under Programs and Features

    Click on the start button type Programs and features hit the <ENTER> button locate the Cisco Systems VPN Client . Click on Cisco Systems VPN Client and hit uninstall .
      My Computer


 
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