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Windows 7: "Default Gateway is not available" followed by BSOD

17 Jun 2013   #11
jrdoll28

Windows 7 Home Premium 64bit
 
 

Apparently this problem continues when I have a wired connection as well, don't know why I haven't tried this.

When I had the limited access error, I connected directly to my router with an ethernet cable and the network and sharing center just said "Identifying..." and nothing would work.

Everything went well once I restarted my computer (of course, the wireless will then work once I restart my computer as well)

Update: After restarting my computer, I have had the issue again almost immediately, but upon manually disconnecting from my home network, I was instantly connected to it via a wired connection. I have tried alternating between a wired and wireless connection, but it appears that everything is fine when I am connected with an Ethernet cable.


My System SpecsSystem Spec
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17 Jun 2013   #12
jrdoll28

Windows 7 Home Premium 64bit
 
 

Additionally, as I have said, I already unchecked that box to ensure the device would not be turned off to save power.

What I also found interesting is that after clicking on the configure button in the adapter's properties, the power management tab doesn't exist when I am having the connectivity issue. However, when connected, it is there.
My System SpecsSystem Spec
17 Jun 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Are you plugged in with your power adapter or just on battery ?
My System SpecsSystem Spec
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17 Jun 2013   #14
jrdoll28

Windows 7 Home Premium 64bit
 
 

Both. This occurs whether I'm running off the power adapter or the battery, and also regardless of how much battery power there is.
My System SpecsSystem Spec
17 Jun 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click on button click on Control Panel on the right hand side inside the Start Menu

Change View by: to Large icons in the upper right hand side

Click on Power Options

Click on Change plan settings

Click Change advanced power settings.

What does it say for Wireless Adapter Settings ?
My System SpecsSystem Spec
18 Jun 2013   #16
jrdoll28

Windows 7 Home Premium 64bit
 
 

It is set to maximum performance both for when I am running on battery power and when I am plugged in.
My System SpecsSystem Spec
21 Jun 2013   #17
jrdoll28

Windows 7 Home Premium 64bit
 
 

Any other suggestions?

Btw, I contacted HP, they recommended another set of drivers, and to manually disconnect my wireless adapter card and reconnect it by hand. Next, I did a system restore back to factory settings, and the problem persists.

Does this indicate a hardware issue and the necessity of the wireless card being replaced?
My System SpecsSystem Spec
21 Jun 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If that doesn't help then you would need to replace it .
My System SpecsSystem Spec
21 Jun 2013   #19
jrdoll28

Windows 7 Home Premium 64bit
 
 

So with all issues, if a complete system restore doesn't fix a problem, then it must be hardware related?

Am I understanding this correctly?
My System SpecsSystem Spec
21 Jun 2013   #20
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Could be . If updating the drivers didn't fix the issue and a factory restore didn't fix it . Its the hardware .
My System SpecsSystem Spec
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 "Default Gateway is not available" followed by BSOD




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