New
#1
"Default Gateway is not available" followed by BSOD
Hello, I am new to these forums and have been having this persistent issue. Sorry if this is in the wrong section or if I need to do something else for everyone to help me with this issue.
My laptop is an HP m6-1045dx, which I have had for almost a year. I have had no connectivity problems while connected to the internet through wifi (including my current connection at home) until a few days ago.
Randomly, (it could be after being connected for a few minutes or a few hours), I will receive the limited access error (hazard system next to the wifi bars in the system tray). After troubleshooting, windows will disable and attempt to re-enable my network adapter, resulting in my network adapter not working properly. If I attempt to manually enable the network adapter, my computer will keep loading with nothing happening. Troubleshooting again results in the computer telling me "the default gateway is not available."
When I attempt to shut down or restart my computer, my computer will struggle to do so for about 10-15 minutes until the BSOD results saying "Driver State Power Failure." After being forced to manually turn off my computer and restarting, my computer will turn on still not connected to the internet. Troubleshooting results in Windows recommending a plug in an Ethernet cable. I click "skip this step" and then it notifies me that my network adapter is not enabled, and after completing that, my internet connection is fine, for a limited time, and the problem repeats.
As repairs, I have attempted updating and rolling back the drivers, downloading the latest ones from Intel's website, making sure that my network adapter is set to "maximum performance" when running off of battery power, removing Symantic Endpoint Protection (since someone with the exact same issues as me had this antivirus and allegedly solved the problem by removing it and installing Security Essentials), and installed Security Essentials while running a full scan.
My wireless network adapter is an Intel Centrino n-2230. If there are any other details or error messages I need to provide, please inform me of what they are and how I may retrieve this information.
Thank you