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Windows 7: Unidentified Network - No Internet Access at work, but not at home

19 Jun 2013   #1

Windows 7 Profressional
 
 
Unidentified Network - No Internet Access at work, but not at home

Just got a refurb laptop. Connected it to the work network. Shows connected to unidentified network and no internet access, both plugged in and wireless. I take it home or to our other site and connect wireless with no problem. This is the only machine with Windows7 on the network. We have 18 other machines and ipads on the network with no issues. This is my third day trying things that have been suggested with no luck. The frustrating part is that the laptop works and the network is fine.


My System SpecsSystem Spec
.

19 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Open command prompt (when connected wireless to work):
Code:
ipconfig/all>ipconfig.txt
post file ipconfig.txt
You may delete ipconfig.txt afterwards

It works fine if connected by utp-cable?
My System SpecsSystem Spec
19 Jun 2013   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
.


19 Jun 2013   #4

Windows 7 Profressional
 
 

indows IP Configuration

Host Name . . . . . . . . . . . . : BrianBartley-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN #2
Physical Address. . . . . . . . . : 00-1D-E0-5F-54-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3581:eb1a:284a:9b7a%16(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.155.122(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 419438048
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-51-56-9E-00-1B-38-F1-FB-4E
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-37-6A-DA-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1B-38-F1-FB-4E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{35A65CEB-70E0-40A1-AE4F-2B19A5E86BA4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


It does not connect to my work network wirelessly or through the cable.
My System SpecsSystem Spec
19 Jun 2013   #5

Windows 7 Profressional
 
 

Resetting internet protocol did not work.
My System SpecsSystem Spec
19 Jun 2013   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

It looks like DHCP server doesn't answer. It doesn't give him an ip address. Instead it uses 169.254.x.y
Does DHCP server allow any machine? For example I connect with my iphone wirelessly (assuming I know th wireless password) then it should work... no extra actions needed?

Config you posted looks fine. You knew already.....it works at home and at other site
My System SpecsSystem Spec
19 Jun 2013   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by idmitchell View Post
Resetting internet protocol did not work.
Did you reboot afterwards?
My System SpecsSystem Spec
19 Jun 2013   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
20 Jun 2013   #9

Windows 7 Profressional
 
 

I tried all of the suggestions on the link above. I did restart resetting tcp/ip. Any other suggestions? Need any other details to help?

I can recently added a windows8 machine w/ no problems what so ever. Like I said, the laptop connects to my iphone while my iphone is connected to the wireless here at work.
My System SpecsSystem Spec
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 Unidentified Network - No Internet Access at work, but not at home




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