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Windows 7: Internet drops for browsers/Steam/AVG but Skype still works

22 Jun 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you install MSE and run that ?


My System SpecsSystem Spec
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25 Jun 2013   #12
FriendOfDog

Windows 7 Professional 64-bit
 
 

Sorry for the delay...
Tried MSE too, didn't catch anything the other applications missed.
I've noticed something: the outages happen after the computer starts, maybe 2 minutes after Windows loads. The internet may go down at a random time after this but it always goes down after the computer starts up. Again, Skype continues to work.
Borrowed my friend's tablet to see if that would connect during an outage (via wireless router). It too was affected but came back online at the time time my PC did.
My System SpecsSystem Spec
25 Jun 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Sounds like a power setting in the router . Did you check the settings in your router ? What is the model of your router ?
My System SpecsSystem Spec
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26 Jun 2013   #14
FriendOfDog

Windows 7 Professional 64-bit
 
 

Router is a D-Link, DIR-655. Nothing appears to be wrong with the router but I've submitted a support ticket.

My ISP has not been helpful. Tried asking them, just get run-around answers.

If you've got any more ideas, that would be great. In the meantime I'll be pestering D-Link and my ISP. Will post a follow-up if they can't/won't help.
My System SpecsSystem Spec
27 Jun 2013   #15
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by FriendOfDog View Post
Router is a D-Link, DIR-655. Nothing appears to be wrong with the router but I've submitted a support ticket.

My ISP has not been helpful. Tried asking them, just get run-around answers.

If you've got any more ideas, that would be great. In the meantime I'll be pestering D-Link and my ISP. Will post a follow-up if they can't/won't help.
I'm running the same router, but I've never seen my DIR-655 do anything like this.

If it's a router problem then just resetting it will fix the problem, just ensure that you have set up a valid DNS server in the routers set up page. Try using Google at 8.8.8.8 and 8.8.4.4

And removing AVG completely would be the first thing, yes I say this from experience.
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 Internet drops for browsers/Steam/AVG but Skype still works




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